Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Anna Florence

Summary

Personable and professional, with a diverse background in child care, animal care, retail, and martial arts instruction. I excel in client communication and facility maintenance ensuring top-notch customer service and a clean, welcoming environment. Upbeat and reliable, consistently achieving positive outcomes in challenging situations. Demonstrated ability to foster teamwork, enhance children's and animals' well-being, and improve operational efficiencies, all while maintaining a friendly and approachable demeanor.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Nanny/Child Caregiver

Private Home & Personal Care
02.2024 - Current
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Practiced emotional regulation, complaint resolution, and patience.

Canine Caretaker

Private Home & Personal Care
01.2020 - Current
  • Assisted with light housekeeping and home maintenance to ensure a safe and clean environment for dogs in their private homes.
  • Reduced instances of behavioral issues among domestic animals through consistent monitoring and compassionate care.
  • Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
  • Improved canine health by providing regular exercise and socialization during daily walks.
  • Administered prescribed medication to dogs, resulting in better overall health management.

Stable Worker

Alliquppa Stables
08.2023 - 12.2023
  • Collaborated with stable management to improve facility maintenance processes and protocols for enhanced equine welfare.
  • Organized work schedules efficiently among fellow employees while considering individual strengths when delegating tasks.
  • Implemented pest control measures around the stables area effectively reducing potential risks associated with insects or rodents.
  • Supported veterinarians during visits by preparing horses for examinations or treatments, facilitating efficient care delivery.

Retail Sales Associate

Trail Creek Outfitters
08.2022 - 08.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Monitored customers for signs of security concerns and escalated issues to management.

Kid's Martial Arts Instructor

Kirk's Martial Arts & Krav Maga
05.2020 - 10.2021
  • Provided feedback and corrections to improve students' skills and techniques.
  • Instructed on proper breathing techniques, stances, and forms.
  • Served as a mentor for aspiring martial artists seeking guidance on personal growth within the practice of their chosen disciplines.
  • Fostered a positive learning environment by promoting respect, self-discipline, and teamwork among students.

Education

High School Diploma -

Bishop Shanahan High School
Downingtown, PA
06-2023

Skills

  • Friendly & Approachable
  • Reliability & Trustworthiness
  • Cleaning
  • Demonstration
  • Valid Driver's License
  • Empathy
  • Client communication
  • Customer service
  • Schedule management
  • Teamwork & Collaboration

Accomplishments

  • Varsity Ice Hockey team as a high school freshman.
  • Achieved a promotion from instructor assistant to instructor at Kirk's Martial Arts & Krav Maga.
  • Achieved a 25% increase in pay as a stable worker by accomplishing duties with accuracy and efficiency.

Certification

  • PA Driver's License
  • CPR/AED Certification
  • First Aid Certification
  • Basic Life Support Certification (BLS)

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Nanny/Child Caregiver

Private Home & Personal Care
02.2024 - Current

Stable Worker

Alliquppa Stables
08.2023 - 12.2023

Retail Sales Associate

Trail Creek Outfitters
08.2022 - 08.2023

Kid's Martial Arts Instructor

Kirk's Martial Arts & Krav Maga
05.2020 - 10.2021

Canine Caretaker

Private Home & Personal Care
01.2020 - Current

High School Diploma -

Bishop Shanahan High School

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Anna Florence