Anna Flynn
Meriden,CT
Summary
Highly-motivated healthcare employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Resourceful professional and collaborative team player with 23 years experience in the healthcare industry.
Overview
23
23
years of professional experience
Work History
Radiology Scheduling Agent II
Midstate Radiology Associates
Meriden, CT
02.2023 - Current
- Scheduled diagnostic tests such as X-rays, CT scans, Nuclear Medical exams, ultrasounds and MRIs for patients.
- Coordinated appointments with patients, physicians, hospitals and other healthcare facilities.
- Verified insurance coverage for radiology procedures to ensure accurate billing practices.
- Explained the purpose and preparation of each test to patients to ensure understanding prior to procedure.
- Ensured that all necessary paperwork was completed accurately before scheduling an appointment.
- Collaborated with radiologists and other medical staff to determine appropriate testing schedules and protocols.
- Adhered strictly to HIPAA guidelines when handling sensitive patient information.
Associate Patient Care Coordinator
ProHealth Physicians
Meriden , CT
11.2001 - 02.2023
- Scheduled evaluations and procedures for patients.
- Demonstrated flexibility during changes to patient care practice.
- Communicated with patients to ensure quality of care and develop care plans.
- Received and routed care team messages and documents to appropriate staff.
- Provided administrative support for patient care staff.
- Processed patient intake information and updated medical records prior to treatment.
- Compiled and maintained medical charts and reports in complex digital databases.
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Answer multi-line telephones for a large medical office
- Lead trainer for new administrative hires
Education
Some College (No Degree) - Medical Billing
Branford Hall Career Institute
SouthingtonSkills
- Inventory Management
- HIPAA Compliance
- Payment Collection
- Scanning
- New Hire Training
- Patient Care Coordination
- Medical Data Collection
- Gathering Information from Patients
- Resolving Problems
- Database Search and Data Entry Skills
- Providing Information and Resources
- Administrative and Office Support
- Registration and Scheduling
- Organized and Efficient
- Medical Terminology
- Critical Thinking Skills
- Creative Problem-Solving
- Multitasking and Prioritization
- Registers patients and schedules patient appointments
- Resolves conflicts with schedules, notifies patients of changes/cancellations in schedule
- Answers multiple telephone lines
- Establishes and maintains filing systems
- Works effectively under pressure
- Verifies demographics and insurances
- Schedules and coordinates procedures for patients
- Excellent verbal and written communication skills
Timeline
Radiology Scheduling Agent II
Midstate Radiology Associates
02.2023 - Current
Associate Patient Care Coordinator
ProHealth Physicians
11.2001 - 02.2023
Some College (No Degree) - Medical Billing
Branford Hall Career Institute
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