Anna Gebbert
Rosanky,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, self starter, adaptability and exceptional interpersonal skills.
Overview
18
18
years of professional experience
Work History
Wellness Director
Peoples Pharmacy
Austin , TX
01.2019 - 02.2022
- Oversaw wellness managers and teams to ensure high quality of customer care, service, and products.
- Ensuring profitability and efficiency of Wellness Departments. Tracking sales and progress.
- Recruiting team members. Hiring and terminating employees.
- Wrote training manuals for the Wellness Department, implemented new protocols and procedures, and trained new employees as needed.
- Filled in for absent managers and employees as needed. Worked the sales floor, answering multi-line phones, taking product orders, scheduling appointments for the practitioners and for testing. Running the POS system, ringing out customers, and fulfilling orders.
- Oversaw the inventory and management systems. Ordered products as needed. Assisted in creating a new inventory management system for office supplies for the entire company of Peoples Pharmacy
- Facilitated monthly manager meetings and attended weekly director meetings with the other department directors. Helped in decision making for the entire company and different departments.
Wellness Manager
Peoples Pharmacy
Austin , TX
03.2010 - 01.2019
- Scheduled employees for shifts and ensuring all shifts were covered.
- Ensuring employees were giving the highest level of customer service according to company standards at all times. "MMFI" Make me feel important. We had to ensure we followed the "MMFI" rule with all customers.
- Worked on the sales floor, helping and educating customers on our products to ensure their needs were met.
- Answered multi line phones, taking product orders, scheduling clients for practitioner services and testing.
- Running the POS system, ringing out customers, and fulfilling customer orders.
- Ensuring accurate inventory on products. Buying products as needed. Unpacking and putting away shipments on a daily basis.
- Attend monthly manager meetings, reporting to the Welless Director on ideas, problems, successes.
- Implement new procedures at the store level.
Wellness Employee
Wimberley Pharmacy
Wimberley , TX
01.2014 - 01.2015
- Helped customers make educated health purchases by educating them on products and healthy lifestyle choices.
- Stocked, ordered, unpacked shipments for entire Wellness department.
- Answered phone calls and took orders as needed.
- Pulled and rang up prescriptions for the pharmacy department as needed.
- Kept the Wellness department clean and tidy, dusting and vacuuming.
- Remerchandising as directed by the Wellness Manager.
Wellness Specialist
Peoples Pharmacy
Austin , TX
03.2007 - 03.2010
- Ensured all customers were helped in a timely manner.
- Ensuring all customers were given excellent customer service, educating them on our products and healthy lifestyle choices. Making sure they were always met with a smile and kind tone.
- Answered multi line phones, taking products orders, scheduling appointments for practitioner services and testing.
- Running the POS system, ringing out customers, and fulfilling orders.
- Ordering products, unpacking shipments, and restocking inventory as needed.
- Helped to keep the store neat and clean, dusting shelves, cleaning restrooms, keeping things organized and putting things back where they belong.
- Keeping up with CE hours and Wellness training. Attending wellness seminars and classes.
Deli Team Member
Peoples Pharmacy
Austin , TX
03.2004 - 03.2007
- Ensured all customers were acknowledged and helped in a timely manner.
- Took food orders.
- Made smoothies, sandwiches, coffees, served baked goods.
- Ensured a clean work space, wiping down counter tops, washing dishes, sweeping, mopping, and cleaning equipment.
- Rang people up for purchases using a POS system.
Education
High School Diploma -
Hays High School
Buda, TX05-2005
Skills
- Leadership
- Great customer service skills
- Positive attitude
- Ability to maintain composure under stress
- Ability to work with well with all types of people and personalities
- Can do attitude
- Organized
- Self starter
- Motivated
- Ability to problem solve
- Knowledge of inventory management and maintenance
- Knowledge of using different scheduling systems, POS systems, inventory management systems, creating and organizing documents in Google Docs and Drive
- Using multi line phone systems
- Health and Wellness knowledge
- Creating training and procedural materials
- Training employees
- Great written and verbal communication
Affiliations
- I love being a Mom of 3, taking my kids camping and the outdoors. I also love health and wellness and enjoy bringing those aspects into our lives by eating well and taking supplements.
Accomplishments
- In my past career I started at an entry level position with the drive to always do my best and move forward. At the end of my career at Peoples Pharmacy I was the Wellness Director which is the top role in the company for the department I worked in.
Timeline
Wellness Director
Peoples Pharmacy
01.2019 - 02.2022
Wellness Employee
Wimberley Pharmacy
01.2014 - 01.2015
Wellness Manager
Peoples Pharmacy
03.2010 - 01.2019
Wellness Specialist
Peoples Pharmacy
03.2007 - 03.2010
Deli Team Member
Peoples Pharmacy
03.2004 - 03.2007
High School Diploma -
Hays High School
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