Anna Gough
Paducah,KY
Summary
Performance-driven associate with a stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Youngblood Excavating And Contracting
12.2025 - Current
- Supported daily administrative tasks, ensuring smooth office operations and communication flow.
- Assisted in maintaining organized filing systems, improving document retrieval speed.
- Utilized office software to streamline data entry processes, increasing accuracy in record-keeping.
Sales Associate
Aloha Pools and Spas
05.2025 - 08.2025
- Assisted customers in selecting pool and spa products to meet individual needs.
- Educated clients on product features, benefits, and maintenance requirements.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Maintained product displays to ensure a visually appealing shopping environment.
Sales Associate
Aloha Pools & Spas of Paducah
03.2024 - 08.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
Secretary
Youngblood Excavating And Contracting
01.2024 - 05.2024
- Maintained organized filing systems for contracts and project documents.
- Communicated with clients regarding project updates and inquiries promptly.
- Processed invoices and expense reports in a timely manner for accounting.
- Answered incoming phone calls, responded to inquiries, and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Skills
- Customer service
- Sales techniques
- Cash handling
- Filing systems
- Client communication
- Problem resolution
- Teamwork and collaboration
- Time management
- Problem-solving skills
Education
The University of Kentucky 2024- Present
Bachelor of Business Management and Finance
GPA 3.9
Deans List 2024-2025
McCracken County High School 2020-2024
High School Diploma
Accomplishments
- All-State Academic Award
- Honor Graduate
- Deans List
- All-District Girls Team
Affiliations
- Four Years of club soccer for three different teams
- McCracken Country High school women's soccer team captain
- Disaster Relief Volunteer
- Lifetime member of Alpha Chi Omega - Delta Omega
Timeline
Administrative Assistant
Youngblood Excavating And Contracting
12.2025 - Current
Sales Associate
Aloha Pools and Spas
05.2025 - 08.2025
Sales Associate
Aloha Pools & Spas of Paducah
03.2024 - 08.2024
Secretary
Youngblood Excavating And Contracting
01.2024 - 05.2024