Experienced and highly skilled human resource professional with a master's level training and a proven track record of 24 years in the field. Demonstrated expertise in all aspects of HR, with 14 years of managerial experience. Known for delivering exceptional customer service and building strong relationships with both internal and external stakeholders.
Overview
25
25
years of professional experience
Work History
Director of Human Resource Development
The University Hospital of the West Indies
01.2021 - 10.2024
Prepared and managed the divisions budget on a yearly basis which included the provision for over one hundred scholarships in multi-disciplinary professions e.g., Medical Doctors, Nursing, Pharmacy, Medical Imaging etc
Ensure all employees are informed of continuous education and training initiatives through our training plans each year, flyers, orientations, emails and reminders
Developed, prepared and managed the hospital’s scholarship and Bonding program
With the preparation of over fifty (50) bonding agreements each year
Overseeing over ten (10) training and development programs ensuring they are designed, delivered, and administered fairly and equitably each year
This produces advance nurses in Emergency Nursing, Midwifery, Operating Theatre etc
Successfully planned, organized, directed, and controlled the orientation program for all new recruits entering the organization to effectively onboard them on a regular basis
Director – Employee Relations
The University Hospital of the West Indies
08.2019 - 10.2024
Provided support to thirty (30) line managers to assist them in executing employee relations issues
Managed the GEASO Health Plan Benefits & Welfare program for two thousand five hundred staff (2500)
Planned, organized and executed employee social and recreational programs including, Christmas programs, birthdays, 5K runs etc
Plan, organized and executed recognition and reward programs, e.g., employee of the quarter, individual achievement recognitions etc
Acting Assistant Director – Clinical Services
The University Hospital of the West Indies
05.2017 - 06.2019
Successfully recruited and placed over two hundred Medical and Nursing personnel which included nurses from Cuba, this increased the healthcare professional and improved the departmental efficiency by 20%
Plan, organize and implement short to long term goals for recruitment and deployment of staff to ensure adequate staffing of departments
Effectively administered salaries to each new recruit by determining points of entry in the various salary scales based on experience, qualification, and training of personnel, for Nurses and Medical Doctors
Successfully reviewed recruitment standards and policies and develop systems and practices for greater efficiencies
Acting Director of Planning & Development/Project Management
The University Hospital of the West Indies
11.2014 - 04.2017
Successfully secured funding to acquire the Hospital’s Cardiac Cath-Lab System through the preparation of proposal to the National CHASE Fund
Serve as the Focal Point for securing extra-budgetary funding for initiatives, designed to facilitate the growth and development of the Hospital
Securing funds through the National Health Fund and CHASE Fund
Successfully reviewed project proposals presented to the Hospital and recommend to the Senior Director of Operations & Facilities to undertake projects
E.g., improving the aesthetics of the Physiotherapy department recreational landscaping area etc
Assistant Director – Staffing & Staff Benefits
The University Hospital of the West Indies
01.2012 - 01.2015
Successfully recruited and selected over two hundred (200) General staffing for the hospital
Planned, organized, and coordinated long service awards recognizing over six hundred staff members
Successfully monitored and controlled all administrative posts to ensure that appointments are within government establishments and budgetary provisions by: Monitoring recommendations for appointments, Regular checks with budgetary provisions for posts against the actual number of appointments
Acting Director of Organizational Development
The University Hospital of the West Indies
09.2013 - 11.2013
Successfully receiving additional established position to reduce temporary appointment within the Assessment Billings and Collections Department by submitting requests to the Ministry of Finance and Planning for approval
Participated with Government Officials in classifying positions according to regulated guidelines to meet job classification requirements of the civil service system within Jamaica
Senior Personnel Officer
The University Hospital of the West Indies
01.2011 - 01.2012
Successfully maintained effective & efficient Records Management for over six hundred (600) general staff of the hospital
Signing of job letter requests for staff members
Monitoring the rate of staff turnover in the various occupational groups and make recommendations to mitigate same
Secretary/Administrative Assistant
The University Hospital of the West Indies
01.2000 - 12.2010
Attended and produced accurate minutes for the Medical Appointments Committee meetings twice yearly to end, renew and select newly appointed medical doctors
Accurately calculated and recorded Vacation, Departmental, Sick, Maternity, and No Pay Leave for medical doctors and nurses within the hospital
Followed confidentiality procedures
Provided excellent customer service
Represented the organization and applied professional ethics
Education
Sexual Harassment in the Workplace - One-Day Workshop
Capillary Certified Change Agent -
12.2023
Public Speaking and Presentation Skills -
10.2022
Industrial Relations Workshop - Successfully Navigating the Outcomes of PMAS and Managing Workplace Conflicts
Certificate of Competence - Introduction to Energy-Efficient Audits
Master of Science Degree - Human Resource Development
University of the West Indies
Certificate of Achievement - Human Resource Management for the Public Sector
Ministry of Finance & the Public Service
Bachelor of Science Degree - Management Studies (General)
University of the West Indies
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