Anna Gurule

• Developed and implemented effective procedures to ensure compliance with all applicable CJIS Security Policy, 28 CFR Part 20, SORNA, NCIC, NLETS, NMLETS, and NIBRS laws, regulations, and standards.
• Identified and recommended enhancements to methods for managing risks associated with regulatory compliance.
• Evaluated current processes for identifying areas of non-compliance within the organization and statewide agencies.
• Collaborated with management teams across the agencies to develop strategies for addressing non-compliance issues quickly and effectively.
• Documented audit findings and prepared comprehensive reports for management review, facilitating informed decision-making.

Served as NCIC Coordinator during temporary assignment from August 2025 to March 2026.

• Trained agency staff on NCIC policies, security procedures, and proper terminal usage.
• Conducted audits of terminal operator proficiency to ensure compliance with standards.
• Investigated incidents of unauthorized access to NCIC, ensuring swift resolution and reinforcing security measures.

• Addressed customer complaints promptly, ensuring satisfaction through effective problem resolution.
• Demonstrated strong leadership skills in overseeing respiratory care staff and providing guidance on complex patient cases.
• Performed diagnostic tests such as pulmonary function studies, arterial blood gas analysis, and sleep studies.
• Trained personnel on new applications and job functions, enhancing team competency and service delivery.
• Troubleshoot technical issues with printers, networks, operating systems, and applications.
• Prepared audit reports and recommended process improvements, ensuring compliance with corporate policies and enhancing operational standards.

• Analyzed data from pulmonary function tests to detect abnormalities in lung volume or gas exchange capacity.
• Utilized computer software to analyze pulmonary function test results and generate comprehensive reports for physicians.
• Developed scheduling protocols that enhanced efficiency and accuracy of scheduling process.
• Developed and implemented a customer service training program, demonstrating strong organizational and communication skills.
• Troubleshot technical issues with printers, networks, operating systems, and applications to ensure smooth operations.
• Developed and prepared detailed reports on audit findings.