Anna Hale
Hampton,VA
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Correctional Officer
Virginia Peninsula Regional Jail
02.2020 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Maintained safety and security of inmates through transportation to varying facilities.
Front Desk Receptionist
Rebounderz Indoor Trampoline Arena
11.2018 - 02.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Deep Water Lifeguard
Water Country Usa
08.2018 - 08.2019
- Enhanced swimmer safety by consistently monitoring deep water areas and identifying potential hazards.
- Conducted thorough equipment inspections to ensure optimal performance during crucial moments of need.
- Kept detailed records of incidents and daily activities, ensuring accurate documentation for management review.
- Demonstrated heightened situational awareness by continually scanning the water''s surface, anticipating potential issues before they escalated into emergencies.
- Participated in ongoing professional development opportunities focused on strengthening understanding of water-related emergencies and best-practice response strategies.
- Educated patrons on water safety practices, preventing accidents and fostering confidence among poolgoers.
Deep Water Lifeguard
Westwood Apartments
05.2016 - 08.2018
Deep Water Lifeguard
YMCA
03.2017 - 06.2018
Education
High School Diploma - N/A
Bethel High School
Hampton, VA06.2016
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Correctional facility procedures
- Policy enforcement
- Restraint techniques
Timeline
Correctional Officer
Virginia Peninsula Regional Jail
02.2020 - Current
Front Desk Receptionist
Rebounderz Indoor Trampoline Arena
11.2018 - 02.2020
Deep Water Lifeguard
Water Country Usa
08.2018 - 08.2019
Deep Water Lifeguard
YMCA
03.2017 - 06.2018
Deep Water Lifeguard
Westwood Apartments
05.2016 - 08.2018
High School Diploma - N/A
Bethel High School
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