Anna Haverland
Peosta,IA
Overview
3
3
years of professional experience
Work History
Direct Support Professional Caregiver
Hills And Dales Child Development Center
07.2023 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Dietary Aide
MercyOne
01.2023 - 09.2023
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Adjusted food preparation methods in accordance with customer requests.
Ice Cream Server
Delaney's Ice Cream Shoppe
07.2021 - 07.2023
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Greeted incoming customers and provided reliable, friendly customer service.
- Observed health code regulations and internal policies for cleaning and sanitizing.
Education
Bachelor of Arts - Psychology And Sociology
University of Dubuque
Dubuque, IA05.2026
High School Diploma -
Western Dubuque High School
Epworth, IA05.2023
Skills
- Emotional Support
- Personal Hygiene Assistance
- Activity Planning
- Patient Care
- Behavioral Management
- Progress Documentation
- Compassionate Care
Timeline
Direct Support Professional Caregiver
Hills And Dales Child Development Center
07.2023 - Current
Dietary Aide
MercyOne
01.2023 - 09.2023
Ice Cream Server
Delaney's Ice Cream Shoppe
07.2021 - 07.2023
Bachelor of Arts - Psychology And Sociology
University of Dubuque
High School Diploma -
Western Dubuque High School