Overview
Work History
Education
Skills
Timeline
Generic

Anna Haverland

Peosta,IA

Overview

3
3
years of professional experience

Work History

Direct Support Professional Caregiver

Hills And Dales Child Development Center
07.2023 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Dietary Aide

MercyOne
01.2023 - 09.2023
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Adjusted food preparation methods in accordance with customer requests.

Ice Cream Server

Delaney's Ice Cream Shoppe
07.2021 - 07.2023
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Observed health code regulations and internal policies for cleaning and sanitizing.

Education

Bachelor of Arts - Psychology And Sociology

University of Dubuque
Dubuque, IA
05.2026

High School Diploma -

Western Dubuque High School
Epworth, IA
05.2023

Skills

  • Emotional Support
  • Personal Hygiene Assistance
  • Activity Planning
  • Patient Care
  • Behavioral Management
  • Progress Documentation
  • Compassionate Care

Timeline

Direct Support Professional Caregiver

Hills And Dales Child Development Center
07.2023 - Current

Dietary Aide

MercyOne
01.2023 - 09.2023

Ice Cream Server

Delaney's Ice Cream Shoppe
07.2021 - 07.2023

Bachelor of Arts - Psychology And Sociology

University of Dubuque

High School Diploma -

Western Dubuque High School
Anna Haverland