Anna Hawes

• Processed and filed documents accurately, ensuring compliance with departmental standards.
• Assisted in data entry tasks using departmental software, enhancing record-keeping efficiency.
• Coordinated communication between departments to streamline workflow and information sharing.
• Maintained inventory of supplies, facilitating timely procurement to support operational needs.
• Conducted regular audits of records to ensure accuracy and completeness of information.
• Implemented improvements in filing systems, increasing accessibility of important documents.
• Trained new clerical staff on procedures and best practices for effective operations.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
• Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
• Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
• Supported executive decision-making by providing detailed reports and summaries of office activities.
• Fostered culture of continuous improvement by suggesting and implementing process enhancements.
• Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
• Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
• Improved office efficiency by digitizing paper files and organizing digital records.
• Enhanced team morale, organizing staff events and fostering positive work environment.
• Input data into spreadsheets and databases.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

• Operated and maintained electronic systems for data collection and analysis.
• Conducted routine inspections to ensure compliance with safety regulations and standards.
• Assisted in troubleshooting technical issues to minimize downtime and improve efficiency.
• Collaborated with team members to enhance operational procedures and workflows.
• Implemented process improvements that enhanced workflow efficiency and reduced downtime.
• Managed inventory levels of tools and parts, ensuring availability for ongoing projects.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Adhered to established policies and standards to safely complete projects.
• Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
• Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
• Classroom organization and set up for the learning benefit of the children in care.
• Promoted social, emotional, physical and wellness in the classroom.
• Promoted self help skills and independent learning and communication through play invironment.

.Assisted lead teacher with organizing and setting up classroom and activities.

• Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
• Classroom organization and set up for the learning benefit of the children in care.
• Promoted social, emotional, physical and wellness in the classroom.
• Promoted self help skills and independent learning and communication through play invironment.

All aspects of Patient care for residents in care facility.

Specialization with Alzheimer’s residents and families.

Assisted RN staff with wound care and treatments.