Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Heranney

Conway,AR

Summary

Passionate and dedicated individual with a strong foundation in psychology and a genuine commitment to supporting others' mental well-being. Equipped with excellent communication skills, empathy, and a genuine desire to make a positive difference in people's lives. Seeking opportunities to work in environments where I can utilize my interpersonal skills and passion for helping others to provide compassionate support and guidance. Dedicated to continual growth and enthusiastic about playing a role in advancing mental health awareness and fostering wellness within varied communities.

Overview

3
3
years of professional experience

Work History

Retail Associate

Yours Truly Consignment
11.2023 - Current
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Help with the store opening and closing process.
  • Maintain a friendly and professional demeanor while interacting with customers and colleagues
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Server

Texas Roadhouse
07.2023 - 11.2023
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Gift Shop Associate

Gifts On Parkway
09.2022 - 07.2023

• Completed daily checklists for smooth shop operations.

• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

• Helped customers by answering questions and locating merchandise.

• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

• Created price tags and merchandise signs for new items.

Patient Access Representative

Bradley County Medical Center
08.2021 - 07.2022

• Greeted every guest with personable approach and provided knowledgeable service.

• Collected, organized and entered patient data into medical systems.

• Monitored and controlled building access.

• Obtained temperatures of visitors and employees at entry of facility and asked screening questions.

• Protected individual confidentiality as prescribed by local, state and federal mandates.


Medical Intern

Bradley County Medical Center
06.2021 - 07.2021
  • Demonstrated adaptability by rotating through multiple departments, broadening clinical skills and expertise across various specialties.
  • Shadowed experienced professionals to gain firsthand insight into specialized medical procedures and protocols.
  • Exercised confidentiality and abided by HIPAA rules and regulations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.



Education

Bachelor of Science - Psychology

University of Central Arkansas
Conway, AR
08.2024

Associate of Arts - General Studies

University of Arkansas Community College-Morrilton
Morrilton, AR
12.2022

High School Diploma -

Warren High School
Warren, AR
05.2021

Skills

  • Effective communication
  • Positive and engaging demeanor
  • Adaptability
  • Active Listening
  • Attention to detail

Timeline

Retail Associate

Yours Truly Consignment
11.2023 - Current

Server

Texas Roadhouse
07.2023 - 11.2023

Gift Shop Associate

Gifts On Parkway
09.2022 - 07.2023

Patient Access Representative

Bradley County Medical Center
08.2021 - 07.2022

Medical Intern

Bradley County Medical Center
06.2021 - 07.2021

Bachelor of Science - Psychology

University of Central Arkansas

Associate of Arts - General Studies

University of Arkansas Community College-Morrilton

High School Diploma -

Warren High School
Anna Heranney