Anna Herron

The most incredible "job" I'll ever have. Being a mom has helped my family and I grow closer together and it has taught me the most about God, love and life. I am beyond blessed to be a wife and a mother to 2 kids and 4 dogs. They are my everything.

• Provided administrative support for the Lead Pastor at that time,
• Scheduled office meetings and client appointments for staff teams.
• Managed filing system, entered data, and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail.
• Assisted coworkers and staff members with special tasks on a daily basis.
• Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
• Recruited volunteers for the worship teams and scheduled them.
• Coordinated music and special vocals for worship services.
• Alongside my husband, we held the worship team accountable for facilitating God-inspired worship and continually encouraged, equipped and empowered volunteers.

• At the time of working here, it started as just the scrap yard, then my boss owned and ran 3 companies from one site over the years. L&F Scrap Metals, 1-800-GOT-JUNK? and Donnie Dumps. While he owned all three, my workday consisted of all three companies. I was the Office Manager of Donnie Dumps while running the window of the Scrap Yard and assisted with the GOT JUNK company as well.
• Able to multitask and remain calm under pressure.
• Able to triage and understand what must be kept a priority during busy days.
• Strong understanding of how key fantastic customer service is and experienced every range of customers imaginable.
• Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Reported to senior management on organizational performance and progress toward goals.
• Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.

• Trained clients during strength training, cardiovascular exercise, and stretching.
• Demonstrated proper form and technique to prevent injury.
• Led core strength and mixed martial arts classes.
• Used music to motivate and energize classes.
• Promoted fitness classes to boost gym attendance.
• Set up and broke down equipment before and after classes.
• Demonstrated proper technique for exercises to avoid injuries.
• Motivated clients to stay on track with fitness goals with a positive and friendly approach.
• Assisted clients with personal fitness goals through realistic objectives.
• Explained exercise modifications and movements to participants with a history of injury.
• Designed specific workout systems for individual clients based on performance ability.
• Educated clients on the importance of proper nutrition to reach fitness objectives.
• Encouraged participants to stay motivated and reach fitness goals.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments.
• Processed customer orders accurately and within agreed timeframes to meet service standards.
• Drafted correspondence and other documents for CEO and department heads in company's voice.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
• Volunteered to help with special projects of varying degrees of complexity.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Supported company leaders by scheduling appointments and organizing itinerary.