Anna Hodges
Salmon,ID
Summary
Adept at multitasking and problem-solving, I enhanced customer satisfaction at Pork Peddler through exceptional service and teamwork. My proficiency in computer skills and a friendly, positive attitude have consistently improved operational efficiency and guest experiences across roles.
Overview
4
4
years of professional experience
Work History
Pork Peddler
Devan
02.2024 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Deli Clerk/ Grab to Go
Saveway Market
09.2023 - 02.2024
- Maintained cleanliness of deli area to ensure compliance with health and safety standards.
- Improved customer satisfaction by promptly addressing questions and fulfilling special requests.
- Sliced, weighed, and packaged deli meats and cheeses for optimal presentation.
- Prepared fresh food items to maintain quality and attract repeat customers.
- Arranged deli displays to enhance visual appeal and maximize sales.
- Assisted customers with product selection for their specific needs.
- Stocked and rotated inventory to ensure freshness and reduce waste.
- Collaborated with team members to handle peak hours efficiently.
- Delivered excellent customer service, resolving concerns with professionalism and courtesy.
- Cleaned and sanitized workstations to uphold food safety protocols.
- Handled high-volume food preparation to meet daily demand.
- Monitored inventory levels to prevent shortages and overstocking.
- Enhanced deli operations by adhering to company guidelines and policies.
- Operated slicing and packaging equipment safely and efficiently.
- Educated customers about product ingredients and nutritional information.
- Managed multiple tasks simultaneously during busy periods to maintain workflow.
- Reduced wait times by streamlining checkout and food preparation processes.
- Prepared food trays for catering orders, meeting client specifications and deadlines.
- Ensured accurate labeling and pricing of all deli products.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Made food according to standard recipes with requested changes for customer satisfaction.
Housekeeper/Laungry
Super 8 Motel
09.2022 - 09.2023
- Cleaned and sanitized rooms to maintain high standards for guest satisfaction.
- Improved efficiency by organizing cleaning supplies and equipment effectively.
- Maintained cleanliness of common areas for enhancing overall guest experience.
- Ensured guest comfort with thorough room inspections and prompt service.
- Restocked amenities and linens to guarantee guest needs were met consistently.
- Reduced cleaning time by implementing efficient cleaning techniques.
- Managed laundry duties, ensuring fresh linens and towels were available.
- Reported maintenance issues promptly to maintain functional guest spaces.
- Improved guest satisfaction by addressing special requests and ensuring attention to detail.
- Cleaned and vacuumed carpets to maintain appearance and hygiene of guest areas.
- Coordinated with front desk to prioritize room cleaning for new arrivals.
- Enhanced guest experience by maintaining cleanliness of high-use areas.
- Organized cleaning schedules for efficient use of time and resources.
- Assisted in maintaining inventory of cleaning supplies for uninterrupted service.
- Improved sanitation standards with consistent use of disinfectants.
- Supported team in deep cleaning projects for special events and high-occupancy periods.
- Promoted safety by following all health and safety regulations during cleaning.
- Improved room turnover rate by coordinating effectively with housekeeping team.
- Provided exceptional customer service by addressing guest inquiries promptly.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Verified cleanliness and organization of storage areas and carts.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Cook/Dietary Aide
Discovery Rehabilitaion and Living
08.2020 - 08.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Collaborated with management team to develop new menu items.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
- Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Introduced waste reduction program, contributing to environmental sustainability efforts.
- Developed system for inventory management, reducing waste and cutting costs.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
- Implemented rotating menu concept, keeping dining experience fresh and engaging for regular customers.
- Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Discarded outdated food products and maintained waste disposal procedures.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Assisted in creating nutritional education materials for patients, fostering better understanding of healthy eating habits.
- Organized kitchen workflows, enabling team to prepare meals more efficiently.
- Maintained strict hygiene standards in kitchen, significantly reducing cross-contamination risks.
Education
No Degree -
Salmon Jr./Sr. High
Salmon, ID06-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
- Dependable and responsible
- Excellent communication
- Computer skills
- Organizational skills
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Pork Peddler
Devan
02.2024 - 06.2024
Deli Clerk/ Grab to Go
Saveway Market
09.2023 - 02.2024
Housekeeper/Laungry
Super 8 Motel
09.2022 - 09.2023
Cook/Dietary Aide
Discovery Rehabilitaion and Living
08.2020 - 08.2022
No Degree -
Salmon Jr./Sr. High
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