Anna Howard
Hernando,MS
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Executive Assistant
MEMPHIS HEALTH CENTER
04.2024 - Current
- Provided high-level administrative support to executive team, managing calendars, scheduling meetings, and coordinating travel arrangements
- Prepared and edited correspondence, reports, and presentations for executive team using Microsoft Office Suite
- Screened phone calls and emails for executives, prioritizing messages and responding on their behalf when necessary
- Organized and facilitated meetings, including preparing agendas, taking minutes, and distributing meeting materials
- Managed expense reports for executives by accurately tracking expenses, reconciling receipts, and submitting timely reimbursement requests
- Collaborated with cross-functional teams to coordinate projects or initiatives led by the executive team
- Coordinated complex travel itineraries include flights, accommodation, ground transportation visas etc.
- Scheduled managed appointments meetings conference calls maintaining calendars effectively
- Liaised between executives’ employees’ clients’ vendors providing exceptional customer service support
- Managed multiple tasks priorities simultaneously adapting changing needs deadlines seamlessly
Operation Manager
HORN LAKE FAMILY PRACTICE
08.2022 - 04.2024
- Conduct a thorough review of the lists of expired credentialing items and provide input into the CAQH credentialing platform.
- Act as the main point of contact for members; evaluate their requirements; oversee their care and services; and make sure that members, medical assistants, clinicians, and community resources are all communicating effectively.
- Contribute to budget and organizational plans
- Hire and Train Staff
- Implement strategies for various departments
Administrative Coordinator
Favorite Healthcare Staffing
08.2019 - 08.2022
- Setting up/preparing testing center
- Checking in patients w/ registered testing appointments.
- Follows patient identification protocol, maintains confidentiality, and upholds compliance standards according to policy.
- Educate patients in the process of testing, Covid testing or Swab, performs phlebotomy in high volume point -of-care environment.
Administrative Assistant
Baptist Memorial Health Care
08.2016 - 08.2019
- Manage calendars for senior staff
- Making travels arrangements
- Drafts and edit letters, reports and other documents.
- Inputs and updates information in databases and spreadsheets.
- Prepares meeting agendas and takes meeting minutes.
Executive Administrative Assistant
SAINT FRANCIS HOSPITAL
02.2007 - 08.2017
- Answered and screen phone calls 100+ daily in a courteous manner, while taking messages with a high degree of accuracy.
- Handling and redistributing faxes and emails.
- Managed calendar of appointments, filed expense reports, composed and prepared confidential correspondence.
- Facilitated training and onboarding for incoming staff.
- Assist with on boarding staff.
- Directed workflow with all staff managers by arranging conference calls and scheduling meetings.
Education
BACHELOR OF SCIENCE - HEALTH ADMINISTRATION
University of Phoenix
08.2017
Skills
- MS Word
- MS Excel
- Outlook
- MS Power Point
- Supervising experience
- Phlebotomy
- Laboratory Experience
- Medical Records
- Organizational skills
- Customer service
- Quality assurance
- Senior Leadership
- EMR systems
- Medical records
- Office management
- Healthcare management
- Documentation review
- Hospital experience
- Medical terminology
- Calendar Management
Certification
- First Aid Certification
- BLS Certification
Timeline
Executive Assistant
MEMPHIS HEALTH CENTER
04.2024 - Current
Operation Manager
HORN LAKE FAMILY PRACTICE
08.2022 - 04.2024
Administrative Coordinator
Favorite Healthcare Staffing
08.2019 - 08.2022
Administrative Assistant
Baptist Memorial Health Care
08.2016 - 08.2019
Executive Administrative Assistant
SAINT FRANCIS HOSPITAL
02.2007 - 08.2017
BACHELOR OF SCIENCE - HEALTH ADMINISTRATION
University of Phoenix