Collaborated with team members to ensure seamless operations on busy days, contributing to overall productivity.
Increased sales revenue by upselling premium beverage options and utilizing persuasive selling techniques.
Supported other departments when needed, exemplifying adaptability and a team-oriented mindset within the organization.
Managed cash transactions accurately while maintaining proper documentation for financial records at shift''s end.
Crew Trainer
McDonald's
12.2018 - 05.2024
Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
Set positive example for team members by providing high-quality, efficient service.
Fostered positive work environment, leading to increase in crew morale and productivity.
Marina Dock Hand
Anchor Inn Marina
05.2022 - 10.2022
Provided prompt response to emergencies, ensuring the safety of all marina patrons.
Streamlined vessel check-in and check-out processes to improve customer experiences.
Assisted in coordinating special events at the marina to foster community engagement.
Provided backup support for office administrative duties such as answering phone calls or processing payments during peak hours.
Supported marina maintenance tasks for a clean and well-organized environment.
Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
Restaurant Hostess
Pier M33
05.2021 - 10.2022
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Babysitter
Jamiee Derk
Communicated positively with children and guardians.
Prepared healthy, age-appropriate snacks and meals.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.