Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Anna Moy

Shaw AFB,South Carolina

Summary

I am a highly motivated and results-driven sales professional with 5 years of experience in customer service and sales. I am adept at identifying customer needs, building trust, and closing deals. My customer-focused approach is driven by my passion for driving company growth and success. I am a quick learner and eager to take on new challenges. With strong critical thinking abilities, I am a creative problem solver. I possess excellent interpersonal and communication skills, allowing me to build strong relationships with customers and colleagues alike.

Overview

7
7
years of professional experience

Work History

Sales Consultant

Carolina Chrysler Dodge Jeep Ram
Lugoff, South Carolina
07.2023 - Current
  • Exceeded sales goals on a regular basis, consistently surpassing fellow sales associates
  • Engaged with clients to enhance their understanding of the car buying process, offering assistance through regular emails and phone calls.
  • Organized and processed documentation for contacts, vehicle registration, and the finance department.
  • Analyzed customer needs in order to make product recommendations and showcase benefits.

Sales Professional

Ashley Ashley HomeStore
Sumter, South Carolina
04.2022 - 09.2022
  • Consistently recognized as a top-performing sales professional, with a proven track record of surpassing sales targets by around 20% on average
  • Outperformed the competition by winning numerous awards for outstanding sales performance
  • Expertly follow up with potential clients, quickly grasping their needs and preferences to provide exceptional service and build lasting relationships
  • Possess a deep understanding of clients' budgets and financing options, skillfully guiding them to find functional items that meet their needs and exceed their expectations
  • Exhibit exceptional drive and self-discipline, consistently surpassing sales goals and driving business growth
  • Build strong, trust-based relationships with clients, securing repeat business and generating word-of-mouth referrals

Team Lead/Captain

TJ Maxx
Sumter, South Carolina
11.2021 - 04.2022
  • Successfully led the markdown team, ensuring accuracy and assigning duties to optimize efficiency and productivity
  • Effectively directed team members to scan and complete each department on the markdown file, exceeding goal completion rates of 80%
  • Demonstrated strong time management and planning skills, ensuring efficient completion of markdown files while meeting all deadlines.

Manager

Panera Bread
Sand City, California
11.2020 - 05.2021
  • Developed strong customer relationships through personalized communication and engagement, resulting in increased customer satisfaction and retention
  • Provided effective guidance and support to associates, addressing questions and concerns to ensure optimal productivity and performance
  • Effectively resolved complex issues such as technology problems and customer complaints, utilizing strong problem-solving skills and customer service expertise
  • Demonstrated exceptional leadership skills in running shifts, managing labor and sales, and overseeing inventory, driving increased efficiency and profitability

Assistant General Manager

Panera Bread
Martinsburg, West Virginia
04.2017 - 10.2020
  • Trained and instructed new employees in cash handling, customer service, and problem solving, driving increased productivity and customer satisfaction
  • Proactively assisted associates with questions and productivity, delivering exceptional service and support
  • Successfully hired and onboarded new employees, using a limited budget to write schedules and assign duties that increased productivity and efficiency
  • Mentored and trained new managers, leveraging expertise to support other locations as needed, and drive overall business success.

Executive Officer

GBN (Great Business Networking)
  • Successfully led and organized multi-company seminars with top-tier speakers
  • Fostered meaningful personal relationships with members and facilitated networking opportunities
  • Masterfully leveraged GBN to establish and maintain key customer relationships resulting in increased sales
  • Facilitated strategic contract relationships between GBN members, driving mutually beneficial outcomes
  • Successfully increased foot traffic and sales from company owners and real estate industry leaders to Ashley.

Education

High School Degree -

Hedgesville High School
Hedgesville, WV
05.2019

Skills

  • Product and service knowledge
  • Creative problem-solving and critical thinking
  • Exceeds sales goals
  • Time Management
  • Sales Strategies
  • CRM proficiency
  • Leadership and team management
  • Highly organized with the ability to multitask
  • Strong work ethic and a self-starter mentality
  • Customer liaison

Websites

References

References available upon request.

Timeline

Sales Consultant

Carolina Chrysler Dodge Jeep Ram
07.2023 - Current

Sales Professional

Ashley Ashley HomeStore
04.2022 - 09.2022

Team Lead/Captain

TJ Maxx
11.2021 - 04.2022

Manager

Panera Bread
11.2020 - 05.2021

Assistant General Manager

Panera Bread
04.2017 - 10.2020

Executive Officer

GBN (Great Business Networking)

High School Degree -

Hedgesville High School

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Anna Moy