ANNA HUMBYRD
Rochester
Summary
Dynamic and detail-oriented professional with strong communication and interpersonal skills, honed through experience at Eastern Michigan University. Proven ability to assist students effectively while navigating complex systems. Committed to delivering exceptional customer service and fostering teamwork in fast-paced environments. Adept at managing multiple tasks while maintaining a focus on quality and safety.
Overview
4
4
years of professional experience
Work History
Financial Aid Student Worker
Eastern Michigan University Office of Financial Ai
Ypsilanti
09.2023 - Current
- Responded to inquiries from students, parents, and other stakeholders in a timely manner.
- Answered telephones, directed calls, and took messages.
- Assisted students with the completion of their financial aid applications.
- Assisted with special projects as needed.
- Provided customer service support via phone or email.
- Provided guidance to students regarding eligibility requirements for various types of financial aid.
Babysitter
Freelance
Rochester Hills
05.2024 - 08.2024
- Monitored children's safety and well-being to prevent accidents and falls.
- Communicated with parents about daily activities and any concerning behaviors.
- Completing light housekeeping tasks such as tidying up toys and books.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Responsibly watched children while parents were out.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Kennel, Doggy Daycare
Pet Suite Retreat too
Troy
03.2023 - 08.2023
- I work will all sizes of dogs and cats, proving the best possible care I can
- I work with keeping the cleanliness of the store for the best experience for the animals and customers
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Updated and maintained databases with current information.
Cashier
Burlington
09.2021 - 10.2022
- Worked with checkout and customer service
- I worked with the up keep of the store and keeping a clean shopping and working environment
- I would also make sure the store was stocked for the best experience for customers
Education
High School Diploma -
Rochester Highschool
Rochester05-2023
Bachelor of Science - Social Work
Eastern Michigan University
Ypsilanti, MISkills
- Communication skills
- Teamwork
- Helpfulness
- Computer skills
- System navigation
- Interpersonal communication
References
Anna Humbyrd, 248-805-4396, ajhumbyrd@gmail.com
Timeline
Babysitter
Freelance
05.2024 - 08.2024
Financial Aid Student Worker
Eastern Michigan University Office of Financial Ai
09.2023 - Current
Kennel, Doggy Daycare
Pet Suite Retreat too
03.2023 - 08.2023
Cashier
Burlington
09.2021 - 10.2022
High School Diploma -
Rochester Highschool
Bachelor of Science - Social Work
Eastern Michigan University
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