Food and Beverage Associate
Xanterra
Yellowstone National Park, Montana
03.2024 - 07.2024
- Kept up-to-date with current menu items, specials, promotions, pricing, policies.
- Adhered to all safety and sanitation guidelines while preparing food items.
- Replenished condiments at tables as needed or requested by customers.
- Provided excellent customer service to guests in a timely and professional manner.
- Maintained cleanliness of dining areas by wiping down tables and chairs after customers had departed.
- Stocked shelves with merchandise as needed throughout the day.
- Ensured compliance with health department regulations regarding proper storage temperatures for food items.
- Resolved customer complaints in an efficient and friendly manner.
- Monitored stock levels of beverages and other items for the bar area.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Maintained presence throughout meals to assist guests with additional food and beverage requests.
- Set tables for upcoming meals by following food service guidelines.
- Maintained cleanliness and organization of the dining area, counters, and kitchen space.
- Replenished stocking stations with utensils, condiments and napkins.
- Coordinated with the management team to organize and execute special events and bookings.
- Managed table settings, including the arrangement of cutlery and glassware.
- Performed opening and closing duties, including cleaning and preparing the venue for the next day.
- Filled and served various beverages for customers.
- Refilled condiments, napkins and server workstations.
- Directed patrons to restrooms and other amenities within facility.