Anna Hyde

Certified Medical Assistant

Christus Health

Tyler, TX

06.2019 - 05.2022

Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.
Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Assisted with scheduling patient appointments and follow-up visits.
Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
Maintained patient confidentiality in accordance with HIPAA regulations.
Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
Collected urine samples from patients for drug screens or pregnancy tests when necessary.
Processed payments from patients accurately using cash registers or computerized systems.
Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
Provided support to patients by helping them fill out forms and answering their questions about health care services.
Completed basic physical assessments of clinic patients to provide optimal care.
Assessed, documented, and monitored vital signs for patients within outpatient setting.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Educated patients about medications, procedures and physician's instructions.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Scheduled appointments for patients via phone and in person.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Performed preliminary physical tests to accurately record results in patient history summary.
Contributed to office operations by triaging patients by severity of medical complaint.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Contacted pharmacies to submit and refill patients' prescriptions.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Documented notes during patient visits.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Responded to patient callbacks and phone-in prescription refill requests.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Handled general office duties to support administrative staff during peak hours.
Supported administrative staff by processing payments.