Anna Jacob
Gallup,NM
Summary
Result oriented health care leader with diversified health industry experience including business administration, managed care, clinical financial reporting and worked in hospitals & ancillary nursing fields for over the last 15 years in risk analysis and quality reporting. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Informatics Specialist
Rehoboth Mckinley Christian Hospital
Gallup, NM
04.2024 - Current
- Reviewed documents such as contracts or agreements related to physician employment arrangements prior to execution.
- Participated in interdepartmental meetings, committees to discuss regional objectives, goals.
- Evaluated performance metrics for all regional medical staff members to ensure alignment with organizational goals.
Regional DON Educator
Edgewood Vista
, ND, SD, WY
04.2024 - Current
- Assessed new Directors of Nursing progress regularly through formal and informal assessments.
- Provided appropriate feedback on work, behavior, and attitude towards learning.
- Implemented strategies to ensure all Directors of Nurses had access to technology for educational purposes as well as progress into their roles.
Director of Nursing
Edgewood Assisted Living
Rapid City, SD
11.2022 - 04.2024
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
Travel Nurse
Maxim, Aya, PSA HealthCare, Krucial Staffing
Throughout the US
02.2012 - 11.2022
- Assessed and evaluated patient's medical condition to determine the best course of treatment.
- Ensured that all documentation was completed in a timely manner and met all standards for accuracy.
- Provided direct nursing care to patients with acute, chronic, and complex conditions.
- Developed individualized plans of care based on assessment of physical, psychosocial, spiritual, cultural and educational needs of the patient.
- Collaborated with interdisciplinary team members to ensure continuity of care across settings.
Director of Business Development (Case Manager, Clinical Team Manager)
AaNeel Infotech
Tampa, FL
05.2019 - 11.2021
- Lead client relation management and new provider implementation while recommending new products and services
- Propose and develop new strategic plan and write proposals, SOPs, and workflows for each module
- Monitor client progression and track quality reporting for managed care offices according to compliance standards
- Worked collaboratively with the interdisciplinary team across the Health System
- Oversee a team of a Risk Managers, data analysts and a Risk analysts
- Provided education to medical staff, ancillary staff and the governing director body while also participating in the development, monitoring and reporting of performance improvement activities.
Adjunct Professor
South University
Tampa, FL
03.2015 - 11.2021
- Developed and implemented course syllabi, lesson plans, and assessments.
- Facilitated active learning through class discussions, group activities, and individual projects.
- Evaluated student performance using appropriate assessment techniques and provided timely feedback.
- Provided constructive feedback on student assignments to promote student success.
Quality Assurance Nurse Manager
PSA Healthcare
Tampa, FL
08.2018 - 05.2019
- Lead client relation management and new provider implementation while recommending new products and services
- Propose and develop new strategic plan and write proposals, SOPs, and workflows for each module
- Monitor client progression and track quality reporting for managed care offices according to compliance standards
- Worked collaboratively with the interdisciplinary team across the Health System
- Oversee a team of a Risk Managers, data analysts and a Risk analysts
- Provided education to medical staff, ancillary staff and the governing director body while also participating in the development, monitoring and reporting of performance improvement activities.
Clinical Team Manager
AaNeel Infotech
Tampa, FL
03.2015 - 07.2018
- Lead client relation management and new provider implementation while recommending new products and services
- Propose and develop new strategic plan and write proposals, SOPs, and workflows for each module
- Monitor client progression and track quality reporting for managed care offices according to compliance standards
- Worked collaboratively with the interdisciplinary team across the Health System
- Oversee a team of a Risk Managers, data analysts and a Risk analysts
- Provided education to medical staff, ancillary staff and the governing director body while also participating in the development, monitoring and reporting of performance improvement activities.
Accounts Manager
New Testament Ministries
Tampa, FL
02.2009 - 12.2015
- Developed and implemented financial policies and procedures to ensure accurate accounting records.
- Reviewed and approved monthly journal entries, account reconciliations, and financial statements.
- Analyzed financial data to identify trends, variances, discrepancies, or opportunities for improvement.
- Identified cost savings through process improvement initiatives.
- Managed the accounts payable and receivable processes ensuring timely payments of invoices.
Provider Relations Liason
5Linx Enterprises
Tampa, FL
05.2012 - 06.2014
- Developed and maintained effective relationships with internal and external stakeholders.
- Organized and facilitated meetings, workshops, conferences and other events to ensure successful outcomes.
- Acted as a point of contact for customers, suppliers, partners and other third parties to support the delivery of services.
- Coordinated communications between teams to ensure accurate information was shared in a timely manner.
Marketing Trainer
5Linx Enterprises
Tampa, FL
05.2012 - 06.2014
- Developed and implemented marketing training courses to support business objectives.
- Created and delivered presentations on industry trends, best practices, and marketing strategies.
- Conducted one-on-one coaching sessions with team members to improve their marketing skills.
Genetic Mapping Nurse
Shands University Of Florida
Gainesville, FL
06.2010 - 12.2011
- Coordinated patient referrals to specialty clinics or laboratories for diagnostic testing.
- Conducted risk assessments for hereditary cancer syndromes utilizing family history data.
- Provided assistance with counseling and education to patients, families, and other healthcare professionals about genetic conditions.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
Education
Master of Science - Nursing Leadership And Management
Herzing University
Dearborn, MI05-2025
MBA - Healthcare Administration
South University
Tampa05.2016
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ02.2021
Bachelor of Arts - Sociology And Minor in Religion
University of Florida
Tampa, FL12.2012
Associate of Science - Nursing
Galen College of Nursing
Tampa12.2018
Associate of Science - Licensed Practical Nurse
Tampa Bay Tech
Tampa, FLSkills
- Project management
- Quality reporting
- Managed Care
- Clinical Operations Management
- Policy Development
- Issue Resolution
- Accreditation Coordination
- Revenue Management
- Multidisciplinary team collaboration
- Work Planning and Prioritization
- HIPAA Regulations
- Process Improvements
- Clinical Resources Management
- Policies Compliance Enforcement
Certification
- Yellow lean six sigma
- ACLS
- BlS
- NIH Stroke certified
- Microsoft Excel certification
Key Relevant Experiences
- Director of Nursing, 11/22, Present, Edgewood Assisted Living, 3701 City View Dr., Rapid City, SD, 57701
- Director of Business Development (Case Manager, Clinical Team Manager), 05/19, 11/21, AaNeel Infotech, Tampa, FL
- Quality Assurance Nurse Manager, 08/18, 05/19, PSA Healthcare, Tampa, FL
- Clinical Team Manager, 03/15, 07/18, AaNeel Infotech, Tampa, FL
- Adjunct Professor, 03/15, 11/21, South University, Tampa, FL
Key Functions
Lead client relation management and new provider implementation while recommending new products and services Propose and develop new strategic plan and write proposals, SOPs, and workflows for each module Monitor client progression and track quality reporting for managed care offices according to compliance standards Worked collaboratively with the interdisciplinary team across the Health System Oversee a team of a Risk Managers, data analysts and a Risk analysts Provided education to medical staff, ancillary staff and the governing director body while also participating in the development, monitoring and reporting of performance improvement activities
Leadership Experience
Tampa Bay Chamber Of Commerce Member & Mentor
Other Experiences
- Travel Nurse (On and off), 02/12, 11/22, Maxim, Aya, PSA HealthCare, Krucial Staffing
- Provider Relations Liason, 05/12, 06/14, 5Linx Enterprises, Tampa, FL
- Marketing Trainer, 05/12, 06/14, 5Linx Enterprises, Tampa, FL
- Accounts Manager, 02/09, 12/15, New Testament Ministries, Tampa, FL
Awards
- Leader award 2023
- Medicaid Quality Implementation for Pediatric agency- 2018/Q1 2019
- GPRO/HEDIS Reporting champion 2018-2019
References
[Available upon request.]
Projects
Ambulatory and Specialty. EMR 2020 Medicare & Commercial Provider Portal & Member Portal Development for Universal Health Plan- 2019/2020 AHIMA- 2019 HIMSS 2017 Chronic Care Management Implementation 2015- 2016 ACO Management 2016-2017 PQRS & Meaningful Use EMR Execution
Languages
English
Native/ Bilingual
Spanish
Professional
Malayalam
Native/ Bilingual
Hindi
Professional
Affiliations
Ambulatory and Specialty. EMR 2020
Medicare & Commercial Provider Portal & Member
Portal Development for Universal Health Plan- 2019/2020
AHIMA- 2019
HIMSS 2017-2019
Chronic Care Management Implementation 2015- 2016
ACO Management 2016-2017
PQRS & Meaningful Use EMR Execution
Accomplishments
YELLOW LEAN SIX SIGMA
ACLS
BLS
NIH STROKE CERTIFIED
MICROSOFT EXCEL CERTIFICATION
Timeline
Clinical Informatics Specialist
Rehoboth Mckinley Christian Hospital
04.2024 - Current
Regional DON Educator
Edgewood Vista
04.2024 - Current
Director of Nursing
Edgewood Assisted Living
11.2022 - 04.2024
Director of Business Development (Case Manager, Clinical Team Manager)
AaNeel Infotech
05.2019 - 11.2021
Quality Assurance Nurse Manager
PSA Healthcare
08.2018 - 05.2019
Adjunct Professor
South University
03.2015 - 11.2021
Clinical Team Manager
AaNeel Infotech
03.2015 - 07.2018
Provider Relations Liason
5Linx Enterprises
05.2012 - 06.2014
Marketing Trainer
5Linx Enterprises
05.2012 - 06.2014
Travel Nurse
Maxim, Aya, PSA HealthCare, Krucial Staffing
02.2012 - 11.2022
Genetic Mapping Nurse
Shands University Of Florida
06.2010 - 12.2011
Accounts Manager
New Testament Ministries
02.2009 - 12.2015
MBA - Healthcare Administration
South University
Bachelor of Science - Nursing
Grand Canyon University
Bachelor of Arts - Sociology And Minor in Religion
University of Florida
Associate of Science - Nursing
Galen College of Nursing
Associate of Science - Licensed Practical Nurse
Tampa Bay Tech
- Yellow lean six sigma
- ACLS
- BlS
- NIH Stroke certified
- Microsoft Excel certification
Master of Science - Nursing Leadership And Management
Herzing University
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