Anna Johnson
Columbus,OH
Summary
Proven professional with extensive experience in housekeeping and housing compliance, notably with Ohio Housing Finance Agency. Excelled in maintaining cleanliness standards and ensuring regulatory compliance, showcasing strong organizational skills and attention to detail. Demonstrated expertise in window cleaning and fostering collaborative relationships, significantly enhancing operational efficiency.
Overview
26
26
years of professional experience
Work History
Housekeeper Aide
Alliance Cleaning Group
New Albany, OH
02.2024 - Current
- Cleaned and maintained the Administration area throughout the day.
- Cleaned and maintained the bathrooms in the Administration and Warehouse area.
- Promptly addressing any housekeeping issues and providing swift solutions.
- Managed responsibilities efficiently, ensuring clean areas throughout the building.
- Cleaning and swept the carpets and floors throughout.
- Cleaned windows throughout.
- Moped floors throughout the area.
- Removed trash throughout areas.
- Maintain office supplies and equipment.
Housing Compliance Analyst
Ohio Housing Finance Agency
2600 Corporate Exchange Drive, Suite 300
11.2011 - 07.2021
- Collaborated with cross-functional teams for the successful implementation of new compliance initiatives.
- Monitored adherence to industry regulations, ensuring timely approvals for loans.
- Review loans for proper documentation and completion of loans homeowners.
- Served as a subject matter expert on compliance matters regarding program guidelines, providing guidance and support to colleagues across various lenders.
- Responded promptly to inquiries from lenders regarding company practices, demonstrating transparency and commitment to ethical conduct at all times.
- Assisted in the preparation of reports for senior management, outlining findings from investigations into suspected non-compliant activities.
Housing Examiner
Ohio Housing Finance Agency
2600 Corporate Exchange Drive, Suite 300
10.1998 - 11.2011
- Participated in ongoing professional development opportunities to stay current on industry changes and maintain expertise in the field.
- Contributed positively to organizational reputation by consistently demonstrating professionalism, integrity, and expertise in the role of Examiner.
- Provided clear explanations of decisions made during examinations, enhancing transparency between applicants and organization.
- Monitored management companies for Section 8 and Tax Credit regulations.
- Developed strong relationships with internal and external management companies, fostering open communication and collaboration.
- Managed high volume caseloads, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
- Collaborated with team members to develop best practices for reviewing applications and maintaining accuracy.
Education
High School Diploma -
Independence High School
5175 Refugee Rd, Columbus, OH 06.1987
Skills
Kitchen Cleaning
Waste disposal
Dusting surfaces
Window Washing
Vacuuming and sweeping
Mopping and sweeping
Cleaning bathrooms
Housekeeping
Window Cleaning
Ordering cleaning supplies
Timeline
Housekeeper Aide
Alliance Cleaning Group
02.2024 - Current
Housing Compliance Analyst
Ohio Housing Finance Agency
11.2011 - 07.2021
Housing Examiner
Ohio Housing Finance Agency
10.1998 - 11.2011
High School Diploma -
Independence High School