Anna Jones
Norman,OK
Summary
Experienced maintenance professional known for strong attention to detail and effective problem-solving skills. Successfully reduced equipment downtime and enhanced safety standards through strategic preventive maintenance initiatives and staff training.
Overview
11
11
years of professional experience
Work History
Maintenance- Grounds
Thunderbird Casino
06.2024 - Current
- Maintained grounds by mowing, trimming, and watering landscapes to ensure aesthetic appeal.
- Assisted in routine inspections of equipment and tools for safety compliance and functionality.
- Operated landscaping equipment such as blowers, trimmers, and mowers efficiently.
- Supported team in planting flowers, trees, and shrubs to enhance outdoor spaces.
- Collaborated with management to develop seasonal maintenance schedules for grounds upkeep.
- Trained new staff members on proper use of tools and landscaping techniques for efficiency.
- Managed inventory of tools, equipment, and supplies for efficient operation.
- Demonstrated attention to detail while ensuring all aspects of ground maintenance were executed with precision.
- Maintained functionality of walkways, parking lots, and other paved surfaces by performing regular inspections and repairs as needed.
- Improved landscape appearance by trimming trees, shrubs, and hedges.
- Enhanced safety by identifying and addressing potential hazards on the grounds.
- Contributed to a positive work environment by effectively communicating with colleagues and supervisors regarding task progress or challenges encountered in the field.
- Delivered exceptional results under tight deadlines despite challenging weather conditions or unforeseen obstacles on the job site.
- Collaborated with team members to complete projects on time and within budget constraints.
- Ensured proper functioning of outdoor lighting systems for safety and security purposes.
- Provided excellent customer service when interacting with clients or tenants regarding any concerns related to groundskeeping activities.
- Reduced pest issues by applying appropriate treatments to affected areas.
- Continually sought opportunities for professional development in order to stay current on best practices within the industry.
- Restored damaged areas to their original condition by performing various repair tasks.
- Preserved cleanliness of outdoor spaces by removing trash and debris regularly.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Removed debris and waste from outdoor areas.
- Reduced maintenance costs with regular preventive maintenance checks on HVAC equipment and systems.
- Applied effective commercial building maintenance principles and practices.
- Enhanced equipment lifespan by implementing regular preventive maintenance routines.
- Reduced downtime for maintenance tasks by implementing a preventative maintenance program for all control systems.
- Implemented preventative maintenance measures, minimizing unplanned machine downtime.
- Enhanced communication between maintenance and operations teams by effectively briefing personnel on the status of support equipment and upcoming maintenance actions.
- Reported operational deficiencies to supervisor and maintenance personnel to promote timely maintenance of equipment and prevent potential injuries.
- Verified cleanliness and maintenance of physical property through inspections and preventive maintenance programs with department managers.
- Performed scheduled and planned installation and maintenance duties.
- Assisted with mowing, weeding and maintenance of grounds.
- Assisted with mechanical and electrical maintenance, removals and installations.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Reduced downtime by implementing preventative maintenance schedules for critical electrical components.
- Repaired systems, replaced malfunctioning parts, and supported electrical installations.
- Maintained electrical lighting, office equipment and general building systems.
- Performed electrical installations and repair for commercial projects.
- Ensured safety compliance with installation and maintenance of electrical systems.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Dismantled and reassembled electrical components as needed.
- Troubleshooted electrical system errors safely with appropriate equipment
- Performed preventive maintenance on electrical systems, HVAC and building equipment.
- Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using precisely calibrated testing devices.
- Connected electrical components and equipment.
- Enhanced system performance by troubleshooting and repairing low voltage electrical systems.
- Organized practical demonstrations to showcase electrical concepts, enhancing trainee comprehension.
- installed and wired circuit breakers using appropriate components following code
- Provided emergency response to electrical outages, swiftly restoring operations.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Tested electrical continuity and electrical wiring by using ohmmeter and circuit tester.
- Employed knowledge of electrical systems when maintaining lighting.
- Optimized system performance, upgrading outdated electrical panels and circuits.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Applied electrical code to troubleshoot and resolve basic electrical wiring and circuitry problems.
- Increased safety standards by regularly inspecting and maintaining electrical wiring and fixtures.
Bank Teller
BancFirst
08.2021 - 05.2024
- Processed customer transactions accurately and efficiently, enhancing overall service quality.
- Assisted customers with account inquiries, providing solutions and fostering positive relationships.
- Managed cash drawer, ensuring compliance with bank policies and maintaining accurate records.
- Collaborated with team members to streamline workflow processes, improving operational efficiency.
- Trained new staff on banking procedures and customer service best practices, promoting team success.
- Utilized banking software to update customer accounts and process loan applications effectively.
- Resolved discrepancies in transactions promptly, reinforcing trust and reliability among clients.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Counted and packaged currency and coins.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Reconciled cash drawer and resolved discrepancies.
- Educated customers on use of banking website and mobile apps.
- Provided customer records, account statements and copies of checks.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Audited fellow teller currency to contribute to dual-control procedures.
- Processed loan payments accurately, contributing to the overall efficiency of branch operations.
- Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
- Participated in ongoing professional development programs offered by the bank, staying up-to-date with industry trends and enhancing job performance.
- Monitored and reported suspicious activity in line with bank security policies.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Calculated fees due, interest and change for customer transactions.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Wrote and distributed customer correspondence.
- Generated monthly reports on customer activity and customer feedback.
- Trained new hires on customer service policies and procedures.
- Received loan and utility payments, sending funds to correct destinations.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Established rapport with new clients to increase satisfaction and loyalty.
- Executed wire transfers, stop payments and account transfers.
- Monitored and verified suspicious activity on customer accounts.
- Cross-sold credit cards, loans and other bank products.
Maintenance Supervisor
Walmart
08.2015 - 09.2021
- Supervised maintenance team to ensure timely completion of repair and upkeep tasks.
- Implemented preventive maintenance programs, reducing equipment downtime and improving operational efficiency.
- Trained staff on safety protocols and proper use of tools and equipment to enhance workplace safety.
- Coordinated with vendors for procurement of maintenance supplies, optimizing inventory management processes.
- Conducted regular inspections of facilities to identify issues and prioritize repairs effectively.
- Led initiatives for process improvements that enhanced service delivery and reduced maintenance costs.
- Collaborated with management to establish maintenance schedules aligned with store operations and customer needs.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
Education
No Degree - Accounting And Business Administration
Southeastern Oklahoma University
Durant, OKCareer Diploma - Residential Electrician
Penn Foster Career School
Scranton, PA03-2022
High School Diploma -
Noble High School
Noble05-2010
Skills
- Landscape maintenance
- Electrical repairs
- Power tool proficiency
- Hand tool expertise
- Dependable and responsible
- Electrical experience
- Hand and power tools
- Low-voltage systems
- Electrical repair
- Power tool operation
- Electrical installations
- Flexible schedule
- Electrical testing
- Commercial construction experience
- Problem-solving
- Wiring techniques
- Finish work
- OSHA standards
- Fixtures
- Commercial wiring
- Blueprint reading
- Safety protocols
- Diagnostics and troubleshooting
- Relationship building
- National electric code
- Confined space entry
- Wiring layouts
- Conduit and raceway installation
- HVAC systems
- Lockout and tagout procedures
- Construction support
- Arc flash safety
- Preventive Maintenance
- Lift up to [80] pounds
- Load calculations
- Willingness to learn
- Verbal and written communication
- Wiring for commercial and residential projects
- Repairing wall surfaces
- Junction box assembly
- Lighting installation
- Forklift certified
- scissorlift certified
- walkie stacker operation
- equipment operation and safety
- welding experience
- cutting torch experience
Timeline
Maintenance- Grounds
Thunderbird Casino
06.2024 - Current
Bank Teller
BancFirst
08.2021 - 05.2024
Maintenance Supervisor
Walmart
08.2015 - 09.2021
No Degree - Accounting And Business Administration
Southeastern Oklahoma University
Career Diploma - Residential Electrician
Penn Foster Career School
High School Diploma -
Noble High School