Anna Kaskova
313 Feed Lot Rd, Aledo,TX
Overview
16
16
years of professional experience
Work History
Deputy Head of the Mortgage Lending Department
Joint Stock Company Commercial Bank ''PRIVATBANK''
03.2014 - 11.2022
- Streamlined internal processes for increased efficiency and improved communication among departments.
- Established key partnerships with lawyers and state institutions.
- Optimized resource allocation by analyzing enrollment trends and adjusting staffing levels accordingly for maximum impact on goals.
- Served as a mentor for new heads of departments, providing guidance on staff management strategies and instructional best practices.
COFFEE & CANDY
KASKOVA LLC
09.2012 - 02.2022
- Recruitment, workflow setup, search for new products on the market, search for suppliers.
- Supported continuous improvement initiatives by providing feedback on current processes and suggesting potential enhancements.
- Proactively identified potential bottlenecks in the production line and collaborated with team members to resolve issues promptly.
- Consistently met daily production goals through efficient time management and excellent organizational skills.
Leading Mortgage Lending Specialist
Joint Stock Company Commercial Bank ''PRIVATBANK''
02.2011 - 11.2014
- Resolved customer complaints promptly and professionally, resulting in increased satisfaction rates among borrowers.
- Developed strong relationships with clients, fostering trust and loyalty to maintain a high retention rate of satisfied customers.
- Monitored loan performance within assigned portfolio, proactively addressing potential issues to maintain profitability and minimize delinquency rates.
- Participated in ongoing training programs to enhance professional skills and stay current with industry best practices.
- Improved customer satisfaction by delivering personalized loan consultation services tailored to individual financial needs.
Specialist in Mortgage Lending
Joint Stock Company Commercial Bank ''PRIVATBANK''
03.2009 - 02.2011
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Search for clients, consultations in accordance with current conditions, preparation of documents, accompaniment of clients to sign documents with a notary.
- Monitoring of overdue loans.
Retail Lending Specialist
Joint Stock Company Commercial Bank ''PRIVATBANK''
10.2006 - 03.2009
- Consultations clients on various lending products available, helping them make informed decisions that best suited their financial goals.
- Developed strong relationships with clients, fostering trust and loyalty to maintain a high retention rate of satisfied customers.
- Resolved customer complaints promptly and professionally, resulting in increased satisfaction rates among borrowers.
Education
Listening/Speaking, Grammar English Language
Texas Wesleyan University
Fort Worth, TX05.2024
Master of Science - Finance
Ternopil National University of Economics
Khmelnitskyi, Ukraine06.2008
Bachelor of Science - Finance
Private Higher Educational Institution "Khmelnitsk
Khmelnitskyi, Ukraine07.2006
High School Diploma -
Comprehensive School 1-3 Levels №9
Khmelnitskyi, Ukraine06.2001
Skills
- Strategic leadership
- Teamwork and Collaboration
- Responsible and Dependable
- Problem-solving abilities
- Professional Development Planning
- Organizational Skills
Hobbies
I like to play tennis. I also played handball professionally.
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Elementary
English
Limited Working
Timeline
Deputy Head of the Mortgage Lending Department
Joint Stock Company Commercial Bank ''PRIVATBANK''
03.2014 - 11.2022
COFFEE & CANDY
KASKOVA LLC
09.2012 - 02.2022
Leading Mortgage Lending Specialist
Joint Stock Company Commercial Bank ''PRIVATBANK''
02.2011 - 11.2014
Specialist in Mortgage Lending
Joint Stock Company Commercial Bank ''PRIVATBANK''
03.2009 - 02.2011
Retail Lending Specialist
Joint Stock Company Commercial Bank ''PRIVATBANK''
10.2006 - 03.2009
Listening/Speaking, Grammar English Language
Texas Wesleyan University
Master of Science - Finance
Ternopil National University of Economics
Bachelor of Science - Finance
Private Higher Educational Institution "Khmelnitsk
High School Diploma -
Comprehensive School 1-3 Levels №9
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