Anna-Kay Cunningham
Brooklyn,NY
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
Work History
Office Manager
Carisma Large Format Printing Ltd
03.2020 - Current
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Cashier
Stop & Shop
07.2009 - 03.2010
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card and check transactions to complete customer purchases.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Arts - Early Childhood Education
St Josephs Teachers College
JamaicaNo Degree - Bookkeeping,Accounting And Quickbooks
Technical Institute of America
New York, NYSkills
- Shift Scheduling
- Business Administration
- Business Analysis and Reporting
- Task Delegation
- MS Office
- Supply Management
- Payroll and budgeting
- Office Administration
- Customer Relations
Timeline
Office Manager
Carisma Large Format Printing Ltd
03.2020 - Current
Cashier
Stop & Shop
07.2009 - 03.2010
Associate of Arts - Early Childhood Education
St Josephs Teachers College
No Degree - Bookkeeping,Accounting And Quickbooks
Technical Institute of America
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