Billing Specialist
Valley Womens Health Group, LLC
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Researched and resolved billing discrepancies to enable accurate billing.
- Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Worked with multiple departments to check proper billing information.
- Monitored outstanding invoices and performed collections duties.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Created improved filing system to maintain secure client data.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Utilized various software programs to process customer payments.
- Used data entry skills to accurately document and input statements.
- Responded to customer concerns and questions on daily basis.
- Maintained accurate records of customer payments.
- Handled account payments and provided information regarding outstanding balances.
- Collaborated with customers to resolve disputes.
- Generated monthly billing and posting reports for management review.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Negotiated with insurance companies to resolve disputed claims, securing rightful payments.
- Contributed to positive work environment by offering support and guidance to junior billing staff.
- Fostered strong relationships with healthcare providers and insurance representatives to facilitate efficient resolution of billing issues.
- Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.
- Enhanced interdepartmental communication to ensure accuracy and completeness of billing information.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
