Anna Kemper
Mechanicsburg,PA
Summary
Expert in family engagement assessment and support, focusing on family preservation and safety. Proficient in risk assessment and coordinating community resources. Collaborates effectively with families and multidisciplinary teams to enhance child safety and promote family stability.
Overview
8
8
years of professional experience
Work History
Case Manager
Common Sense Adoption and Foster Care
Mechanicsburg, Pennsylvania
05.2024 - Current
- Coordinated comprehensive case management services across medical, dental, educational, and mental health domains.
- Performed thorough client interviews and family assessments to identify strengths and necessary support services.
- Advocated for children's safety and permanency while facilitating family success in long-term outcomes.
- Conducted home visits to assess the safety of living environments for clients.
- Collaborated in interdisciplinary team meetings to evaluate and optimize treatment options for clients.
- Maintained accurate and timely case documentation to meet compliance with state, county, and agency guidelines.
Student Intern
Common Sense Adoption and Foster Care
Mechanicsburg, Pennsylvania
08.2023 - 05.2024
- Coordinated emergency placement logistics for children entering foster care to ensure safe transitions.
- Facilitated communication between families and social workers during placements to strengthen collaboration and support child welfare.
- Assisted case managers during family home visits and safety assessments, ensuring adherence to safety regulations and support for family needs.
- Organized and updated client case files and adoption records for accurate information management.
- Maintained applicant tracking systems, monitoring recruiting metrics for performance insights.
Medical Receptionist Supervisor
Orthopedic Institute of Pennsylvania
Camp Hill, Pennsylvania
02.2022 - 05.2024
- Supervised daily operations of medical office, ensuring efficient workflow.
- Streamlined office operations by delegating tasks to administrative support staff.
- Facilitated communication between medical providers and patients to ensure timely service delivery.
- Enhanced patient satisfaction scores by resolving conflicts and addressing concerns effectively.
- Maintained accurate patient records using electronic health record systems. Ensured adherence to HIPPA regulations.
Medical Office Receptionist
Orthopedic Institute of Pennsylvania
Camp Hill, Pennsylvania
02.2019 - 02.2022
- Managed patient appointments using electronic health record systems, optimizing scheduling and reducing wait times.
- Coordinated communication between medical staff and patients, improving service delivery and patient satisfaction.
- Resolved patient inquiries and concerns professionally, leading to enhanced patient experience and trust.
- Assisted patients through phone calls to address inquiries and provide information about medical services., facilitating access to medical personnel.
- Maintained organized patient records, ensuring compliance with regulations.
Education
Bachelor of Social Work - Social Work
Liberty University
Lynchburg, VA05-2024
Skills
- Family Safety & Risk Assessment
- Crisis intervention
- Family Engagement, Assessment, and Support
- Family Preservation & Reunification
- Case Documentation & Record Management
- Multidisciplinary Team Collaboration
- Community Resource Coordination
Timeline
Case Manager
Common Sense Adoption and Foster Care
05.2024 - Current
Student Intern
Common Sense Adoption and Foster Care
08.2023 - 05.2024
Medical Receptionist Supervisor
Orthopedic Institute of Pennsylvania
02.2022 - 05.2024
Medical Office Receptionist
Orthopedic Institute of Pennsylvania
02.2019 - 02.2022
Bachelor of Social Work - Social Work
Liberty University