Anna
Summary
Approach all challenges with enthusiasm, patience and humor. High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires.
Talented problem-solver with personable and open style. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Activities Assistant
Christian Health Of Wyckoff
06.2022 - Current
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
- Trained staff members on conducting events and following safety procedures.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Prepared reports for management regarding status and progress of recreational activities.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Cultivated a positive atmosphere within the facility by creating an engaging calendar filled with varied recreational offerings that appealed to different interests.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Demonstrated flexibility and adaptability when faced with unforeseen circumstances or changes to scheduled programming, ensuring a consistently enjoyable experience for residents.
- Evaluated supplies and requested purchases to meet activity plans.
- Provided emotional support and companionship to improve quality of life for residents.
- Scheduled movies, entertainment, and other special events.
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
Office Manager
64 Sagamore LLC
11.2018 - 03.2020
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Coordinated special projects and managed schedules.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Maintained computer and physical filing systems.
Pharmacy Service Coordinator
HIP Of Greater NY
10.1990 - 07.2001
- Observed packing operations to verify conformance to specifications.
- Streamlined service coordination processes for improved team productivity and response times.
- Coordinated with vendors and suppliers to maintain optimal inventory levels of tools, equipment, and parts required for services rendered.
- Served as a primary point of contact for over 300 affiliated pharmacies, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Reduced client wait times by implementing an effective system for prioritizing urgent or time-sensitive requests.
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Cultivated positive relationships with affiliated Pharmacies across the tractate area to deliver timely and cost-effective supply of services and materials.
Education
LIU
Brooklyn, NYSkills
- Event Coordination
- Friendly, Positive Attitude
- Customer and Service-Oriented
- Senior living experience
- Customer Service
- Conflict and Complaint Resolution
- Guest Relations
- Active Listening and Communication
- Clear oral/written communication
- Organizational Skills
Languages
Armenian
Timeline
Activities Assistant
Christian Health Of Wyckoff
06.2022 - Current
Office Manager
64 Sagamore LLC
11.2018 - 03.2020
Pharmacy Service Coordinator
HIP Of Greater NY
10.1990 - 07.2001
LIU