Anna
Summary
Approach all challenges with enthusiasm, patience and humor. High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires.
Talented problem-solver with personable and open style. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Activities Assistant
Christian Health Of Wyckoff
301 Sicomac Avenue, Wyckoff, NJ 07481
06.2022 - Current
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
- Trained staff members on conducting events and following safety procedures.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Prepared reports for management regarding status and progress of recreational activities.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Cultivated a positive atmosphere within the facility by creating an engaging calendar filled with varied recreational offerings that appealed to different interests.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Demonstrated flexibility and adaptability when faced with unforeseen circumstances or changes to scheduled programming, ensuring a consistently enjoyable experience for residents.
- Evaluated supplies and requested purchases to meet activity plans.
- Provided emotional support and companionship to improve quality of life for residents.
- Scheduled movies, entertainment, and other special events.
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
Office Manager
64 Sagamore LLC
Blairstown NJ
11.2018 - 03.2020
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Coordinated special projects and managed schedules.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Maintained computer and physical filing systems.
Pharmacy Service Coordinator
HIP Of Greater NY
55 Water Street, NY NY
10.1990 - 07.2001
- Observed packing operations to verify conformance to specifications.
- Streamlined service coordination processes for improved team productivity and response times.
- Coordinated with vendors and suppliers to maintain optimal inventory levels of tools, equipment, and parts required for services rendered.
- Served as a primary point of contact for over 300 affiliated pharmacies, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Reduced client wait times by implementing an effective system for prioritizing urgent or time-sensitive requests.
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Cultivated positive relationships with affiliated Pharmacies across the tractate area to deliver timely and cost-effective supply of services and materials.
Education
LIU
Brooklyn, NYSkills
- Event Coordination
- Friendly, Positive Attitude
- Customer and Service-Oriented
- Senior living experience
- Customer Service
- Conflict and Complaint Resolution
- Guest Relations
- Active Listening and Communication
- Clear oral/written communication
- Organizational Skills
Languages
Armenian
Timeline
Activities Assistant
Christian Health Of Wyckoff
06.2022 - Current
Office Manager
64 Sagamore LLC
11.2018 - 03.2020
Pharmacy Service Coordinator
HIP Of Greater NY
10.1990 - 07.2001
LIU