Sr. Patient Account Coordinator
The Linde Group
2016 - Current
- Skilled benefit verification specialist, authorization and billing specialist who prepares paper and electronic claim forms and related documentation
- Reviews insurance policies to determine eligibility and benefits
- Record amounts due for items purchased or services rendered and resolve discrepancies in billing records
- Averaging an above 88% claims collection rate and 100% completion rate on multiple monthly reports
- Conducts data analysis to detect duplicate billing, over-payments, non-compliance with laws, policy regulations, and management policies
- Maintains account status and documents all work performed in the company and client computer systems
- Initiates outbound calls to insurance companies, guarantors, patients, doctors offices and/or facilities and handle incoming calls as necessary utilizing proper customer service protocol
- Process related correspondence from insurance companies and perform pertinent follow-up.
