Anna Kleczek
New Market,MD
Summary
A punctual Event and Wedding Planner focused on maintaining a great relationship with clients and producing work in a timely and efficient manner. Over 10 years of experience working in customer service where strong communication and relationship-building skills flourished.
Overview
12
12
years of professional experience
Work History
Event & Wedding Planner
Ceresville Mansion
01.2024 - Current
- Enhanced client satisfaction by meticulously planning and executing customized wedding events.
- Streamlined vendor communication for seamless event coordination and timely execution.
- Managed budgets effectively, ensuring cost-efficient weddings without compromising quality or client vision.
- Collaborated with clients to develop personalized wedding themes, reflecting their unique tastes and preferences.
- Ensured timely completion of all event-related tasks through efficient delegation and team management.
- Organized detailed timelines for pre-wedding preparations and day-of-event activities, ensuring accurate proceedings.
Marketing Delivery Coordinator
Indegene
01.2022 - 12.2022
- Remote contract work for AstraZeneca in their Oncology Unit.
- Obtained product specifications along with delivery address, date and contact information.
- Consulted with clients about delivery and order preparation requests.
- Managed, transmitted and filed delivery paperwork.
- Completed rush deliveries on tight timetables to satisfy clients needs.
- Oversaw assets and ensured all changes were pulled through by our designers.
- Assisted in a rebrand launch.
- Helped to create engaging content for Reddit, Facebook and Instagram.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Managed workflow between staff, coordinating documents, planning and creative material distribution.
- Strong communication with multiple agencies.
Sales Representative
Highland Management Group
09.2021 - 12.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction through outstanding service delivery.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Area Supervisor
Adventure Park USA
06.2017 - 08.2019
- Oversaw a staff of 100+.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals.
- Tracked hours and inventory usage.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Planned sequence of operations and established schedule.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prepared bank deposits.
Park Representative
Adventure Park USA
04.2012 - 06.2017
- Developed and maintained positive customer relations.
- Responded to customer questions via telephone and written correspondence regarding pricing, reservations, regulations.
- Gained a great work ethic at a young age.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise.
- Worked closely with shift manager to solve problems and handle customer concerns.
ROLE Model
Aeropostale
11.2014 - 04.2015
- Operated cash register for cash, check and credit card transactions.
- Helped customers feel comfortable and welcome.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
Bachelor of Arts - Integrated Marketing Communication
Duquesne University
Pittsburgh, PA05.2021
Associate of Arts - Business Administration
Frederick Community College
Frederick, MD12.2018
Skills
- Brand Loyalty
- Interpersonal Communication Skills
- Experienced in Veeva PromoMats, Microsoft Word, Excel, & PowerPoint, Google Ads, & Adobe Analytics
- Efficiency and Time Management
- Training and Development
- Event Coordination
- Project Implementation
- Detail-Oriented
- Brand Presentation
- Event Marketing
- Contract Review
- Vendor Relations
Timeline
Event & Wedding Planner
Ceresville Mansion
01.2024 - Current
Marketing Delivery Coordinator
Indegene
01.2022 - 12.2022
Sales Representative
Highland Management Group
09.2021 - 12.2021
Area Supervisor
Adventure Park USA
06.2017 - 08.2019
ROLE Model
Aeropostale
11.2014 - 04.2015
Park Representative
Adventure Park USA
04.2012 - 06.2017
Bachelor of Arts - Integrated Marketing Communication
Duquesne University
Associate of Arts - Business Administration
Frederick Community College
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