Anna Kolesnik
Jackson,NJ
Summary
Hardworking and focused individual offering excellent communication, planning and prioritization skills demonstrated through several years of performance. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
7
7
years of professional experience
Work History
Process Assistant
Amazon
12.2021 - Current
- Staffing accordingly to the needs of the operation to maximize efficiency, production, and cost.
- Working along side associates and fulfilling duties such as loading and unloading trailers and allocating workload.
- Multitasking in the role of shipping clerk to ensure trailers depart and arrive on schedule. As well as ensuring all freight is loaded in a timely and appropriate manner.
- Focusing on logistics to ensure a positive increase in cost, productivity, and accuracy.
Waitress
Applebee's Neighborhood Grill & Bar
03.2020 - 12.2021
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at end of shifts.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Fast Food Worker
Dunkin' Donuts
03.2019 - 02.2020
- Provided support to crew members, facilitating quick food preparation and delivery.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
Retail Sales Associate
Zumies
10.2018 - 02.2019
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed efficient cash register operations.
Ride Operator
Six Flags Great Adventure
03.2017 - 10.2018
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
Education
High School Diploma -
Jackson Memorial High School
Jackson, NJ06.2021
Skills
- Communication
- Organization
- Leadership
- Time Management
- Adaptability
- Multitask
Timeline
Process Assistant
Amazon
12.2021 - Current
Waitress
Applebee's Neighborhood Grill & Bar
03.2020 - 12.2021
Fast Food Worker
Dunkin' Donuts
03.2019 - 02.2020
Retail Sales Associate
Zumies
10.2018 - 02.2019
Ride Operator
Six Flags Great Adventure
03.2017 - 10.2018
High School Diploma -
Jackson Memorial High School