ANNA KREEFT

• Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
• Increased efficiency in prescription refill requests by coordinating with pharmacies and obtaining necessary provider approvals promptly.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

• Adept at assisting in and completing patient care and procedures such as: sedation, intubation, paracentesis, and placing and maintaining chest tubes, PICC lines and urinary catheters.
• Expedited lab results by promptly collecting specimens and coordinating with laboratory personnel.
• Promoted a positive work culture within the ER department through collaboration, open communication, and mutual respect among colleagues.
• Supported training of new Emergency Room Aides, sharing best practices to enhance overall team performance.

• Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
• Maintained clean and sanitary environment in emergency department to meet hygiene measures.
• Took and recorded patients' vital signs, documenting in medical charts.

Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors

• Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry
• Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
• Administered CPR, oxygen and other life-saving medical treatments.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Followed all safety protocols and took necessary precautions while providing care.
• Assisted with lifting and moving patients.

• Developed a comprehensive assessment system to track student progress and identify areas for improvement.
• Employed multimedia resources such as videos, simulations, and interactive tools to enrich the learning experience and increase engagement levels among students.
• Evaluated program effectiveness by analyzing participant feedback, making necessary adjustments to enhance course content and instructional methodologies as needed for optimal results.
• Participated in health education research initiatives, developing and evaluating health education programs.

• Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
• Performed laboratory tests to assist physicians in diagnosis

• Handled patient transfers from one medical facility to another.
• Collaborated with medical doctors and other healthcare professionals.
• Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
• Transported patients to medical facilities and provided transportation to follow-up appointments.

• Helped patients complete range of motion exercises to prevent loss of function during care.
• Expedited lab results by promptly collecting specimens and coordinating with laboratory personnel.
• Facilitated communication between patients, families, and medical professionals, promoting understanding of treatment plans and options.
• Assisted in life-saving procedures, supporting physicians and nurses in critical situations.
• Promoted a positive work culture within the ER department through collaboration, open communication, and mutual respect among colleagues.
• Assisted in wound care procedures, ensuring proper cleaning, dressing application, and monitoring for infection risks.
• Provided emotional support to distressed patients and families during difficult moments in the ER setting.