Anna Kuba (Kroeger)
Wood River,IL
Summary
Reliable individual proudly offering 13 years of experience fostering high volume, repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
17
17
years of professional experience
Work History
Assistant Bar Manager
Foundry Boathouse
Edwardsville, IL
05.2022 - Current
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Poured and prepared mixed drinks for servers and customers at the bar while waiting on tables simultaneously.
- In charge of putting together and placing weekly beer and liquor orders.
General Manager
Prairie Inn Bar & Grill
Dorsey, IL
09.2016 - 03.2022
- Managed budget implementations, employee reviews, training, and schedules.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Bartended & waited tables.
- Trained all employees for every position
- Changed POS weekly to stay up to date with menu, specials, and pricing.
- Boosted business by social media advertisement.
- Cooked in kitchen when needed.
- In charge of putting together and placing beer and liquor orders.
- Handled payroll, sales taxes, and all other state and federal reports.
- Handled all daily and weekly deposits.
- Created and implemented new menus and food and drink specials.
- In charge of all event planning and weekly music scheduling.
Bartender/Server
Sammie's Prairie Inn
Dorsey, IL
03.2012 - 09.2016
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification for minimum age for sale of alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Bartender/Cart Girl
Timberlakes Golf Course
Staunton, IL
04.2009 - 10.2015
- Worked beer cart during golf tournaments keeping track of drinks sold and cash sales.
- In charge of loading and unloading cart to provide accurate drinks desired by customers on the course.
- Bartended and served tables while upselling food and drinks.
- Helped answer phones and make tee times in pro shop.
- Handled deposits at the end of every shift.
Education
Associate of Science -
Lewis And Clark Community College
Godfrey, IL05.2014
High School Diploma -
Staunton High School
Staunton, IL05.2009
Skills
- Cocktail Knowledge
- Suggestive Selling
- Staff Scheduling
- Health Code Compliance
- Menu Pricing and Writing
- Vendor Relations
- Billing and Payment Processing
- Safe Work Practices
- Supply Ordering
- Staff Training
- Investigating Complaints
- Team Leadership
- Bar Management
- Money Handling
- Event Coordination
- Restaurant Management
Timeline
Assistant Bar Manager
Foundry Boathouse
05.2022 - Current
General Manager
Prairie Inn Bar & Grill
09.2016 - 03.2022
Bartender/Server
Sammie's Prairie Inn
03.2012 - 09.2016
Bartender/Cart Girl
Timberlakes Golf Course
04.2009 - 10.2015
Associate of Science -
Lewis And Clark Community College
High School Diploma -
Staunton High School
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