ANNA KYRYCHENKO
Grafton
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
7
7
years of professional experience
Work History
Server
Rodizio Grill
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
SERVER
BAWI KOREAN BBQ
09.2023 - 07.2024
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Demonstrated ability to interact with customers in a friendly and professional manner
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Memorized menu to help diners make informed meal choices
- Processed payments and completed register transactions accurately
- Used focus and memorization skills to keep track of tables and remember orders
- Prepared and served food and beverages to customers
- Delivered customer checks and securely processed credit card or cash payments
- Monitored food and beverage levels to satisfy customer needs
RESTAURANT BUSSER
THE BEACH HOUSE BISTRO
04.2023 - 09.2023
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
- Answered telephones to take reservations or to-go orders
- Swept and mopped floors and removed trash
- Informed customers of daily specials
- Described ingredients and cooking methods to explain preparation of various food items
- Filled condiment, salt and pepper, and napkin containers
- Brought out complimentary food and drink items before meals
- Interacted professionally with hosts and waitstaff to deliver effective service
- Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash
- Greeted customers upon arrival to ensure their satisfaction with seating arrangements
- Carried food, dishes, trays, and silverware from kitchens and supply departments to serving counters
- Performed daily cleaning duties such as sweeping, mopping floors, washing dishes
- Swept and mopped dining areas after closing
- Removed plates and glasses from tables after meals
- Greeted guests warmly upon arrival and provided menus as needed
- Assisted in setting up and clearing tables quickly and efficiently
- Assisted waitstaff by bringing out food and dessert plates
- Demonstrated excellent customer service skills by responding quickly to inquiries and requests from guests
- Served food to customers when waiters and waitresses needed assistance
- Assisted in training new bussers on proper procedures for setting up tables
- Carried trays of food from kitchen to dining room when necessary
- Replaced tablecloths and washed dirty linens
- Greeted and seated customers
- Helped to set up large parties and special events
- Maintained adequate supplies of items, such as clean linens, silverware, glassware, dishes, and trays
- Cleaned spills promptly to prevent slips and falls in the restaurant
- Resolved customer complaints in a professional manner when required
- Addressed customer questions and requests and directed guests to appropriate facility locations
- Assisted servers with table setup and resetting for large parties or special events
RESTAURANT BUSSER
COCO'S SEA FOOD AND STEAK HOUSE
11.2022 - 04.2023
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
- Answered telephones to take reservations or to-go orders
- Swept and mopped floors and removed trash
- Informed customers of daily specials
- Described ingredients and cooking methods to explain preparation of various food items
- Filled condiment, salt and pepper, and napkin containers
- Brought out complimentary food and drink items before meals
- Interacted professionally with hosts and waitstaff to deliver effective service
- Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash
- Greeted customers upon arrival to ensure their satisfaction with seating arrangements
- Carried food, dishes, trays, and silverware from kitchens and supply departments to serving counters
- Performed daily cleaning duties such as sweeping, mopping floors, washing dishes
- Swept and mopped dining areas after closing
- Removed plates and glasses from tables after meals
- Greeted guests warmly upon arrival and provided menus as needed
- Assisted in setting up and clearing tables quickly and efficiently
- Assisted waitstaff by bringing out food and dessert plates
- Demonstrated excellent customer service skills by responding quickly to inquiries and requests from guests
- Served food to customers when waiters and waitresses needed assistance
ENGINEERING MANAGER
SKLO REPAIR
08.2020 - 06.2022
- Trained staff members on safety protocols related to working with hazardous materials or high voltage equipment
- Planned, directed, or coordinated survey work with other project activities
- Directed installation, testing, operation, maintenance, and repair of facilities and equipment(iPhones)
- Worked with coworkers to complete tasks
- Focused on learning new skills and staying updated with industry changes
- Performed general maintenance and repair
ARTIST
UKRAINIAN VOLUNTEERS
04.2018 - 04.2019
- Photographed objects, places, or scenes for reference material
- Prepared promotional materials such as brochures or flyers for upcoming events featuring artwork
- Taught artistic techniques to children and adults
ASSISTANT PHOTOGRAPHER
UKRAINIAN VOLUNTEERS
04.2018 - 04.2019
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Focused on learning new skills and staying updated with industry changes
- Showed strong attention to detail while reviewing proofs before submitting them to clients
- Used Lightroom and Adobe Creative Suite to edit images for top-quality results
- Utilized macro photography to create artistic images for publication
Education
High School Diploma -
Ukrainian School
Kyiv, Ukraine05-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Supply restocking
- Quality control
- POS operation
- Team member support
- Multitasking
- Adaptable and flexible
Languages
Ukrainian
Full Professional
Russian
Full Professional
Timeline
Server
Rodizio Grill
09.2024 - Current
SERVER
BAWI KOREAN BBQ
09.2023 - 07.2024
RESTAURANT BUSSER
THE BEACH HOUSE BISTRO
04.2023 - 09.2023
RESTAURANT BUSSER
COCO'S SEA FOOD AND STEAK HOUSE
11.2022 - 04.2023
ENGINEERING MANAGER
SKLO REPAIR
08.2020 - 06.2022
ARTIST
UKRAINIAN VOLUNTEERS
04.2018 - 04.2019
ASSISTANT PHOTOGRAPHER
UKRAINIAN VOLUNTEERS
04.2018 - 04.2019
High School Diploma -
Ukrainian School
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