ANNA LAMBDIN
Suffolk
Summary
As professional advisor, deeply committed to delivering actionable insights and fostering collaborative environments. Extensive experience in strategic planning and conflict resolution ensures impactful contributions to team success. Known for adaptability and results-driven approach, excelling in problem-solving and relationship management.
Overview
13
13
years of professional experience
Work History
Tourism Advisor
City Of Suffolk Tourism
03.2022 - Current
- Greets and assists visitors, manages communications, multiple databases, and day-to-day operations of visitor center and gift shop
- Accounting skills for Suffolk events, money handling and operating Clover POS system, inventory management
- Creation and involvement in research, development, and curation for several historic projects such as Suffolk’s African American Heritage project, Suffolk cemetery tours, and notable historic figures and events in Suffolk.
- Research and development of local genealogies and their influence in local history.
- Research and citation of deep web sources for historic content.
- General hospitality such as giving directions, research and recommendations of local attractions, and organizing accommodations for visitors, sharing local historic facts.
- Event management and community outreach
Merchant
Estate and Vintage Sales (Self-Employed)
12.2019 - Current
- Skilled at procuring and restoring vintage items
- Maintains quality marketing and sufficient sales with minimal overhead
- Quality networking and customer service with an established clientele
- Efficient at time-management and multitasking
Administrative Specialist and Educator
The Float Zone
05.2019 - 12.2019
- Maintained title of top membership and package sales performer each month
- Educated prospective and current clients on float tank technology and benefits & risks for medical conditions
- Developed modifications for clients with complex medical conditions
- Managed marketing and community outreach events
- Achieved proficiency in MindBody, Microsoft Excel, and Square software platforms
- Scheduled appointments, managed payment services, and client intake and discharge
Administrative Specialist
DogServices
10.2018 - 12.2019
- Managed multi-line phone system and email communications
- Developed social media content and engaged with the public via content management
- Achieved proficiency with Gingr software platform
- Managed large groups of dogs and organized activity and break schedules
- Developed solutions for unique client concerns and unexpected canine behavioral problems
- Managed medical care plans for special-needs dogs
- Scheduled services; managed payment, client intake and discharge
Administrative Assistant
Boulevard Animal Hospital
08.2014 - 01.2017
- Managed multi-line phone system fielding all incoming calls
- Communicated medical plans to clients on behalf of Veterinarian
- Gained proficiency in veterinary medical terminology
- Filled veterinary prescription orders for clients
- Planned client schedules; managed payment, billing, client intake and discharge
Cashier
Whole Foods Market
09.2012 - 02.2013
- Managed payments and customer service in a fast-paced, high-volume customer base
- Assistance in wine and beer tastings
- Discuss and answer questions about WFM products
- Memorized PLU and other product codes, knowledge of inventory and Whole Foods 365 brand
Education
Information Systems
Tidewater Community College
Norfolk, VA08.2025
English
Virginia Commonwealth University
Richmond, VA01.2018
Honors College
George Mason University
Fairfax, VA05.2012
High School Graduate - undefined
Nansemond-Suffolk Academy
Suffolk, VA01.2011
Skills
- Intermediate Python skills
- Freelance genealogical work for several clients and experience in digital archives
- Analytical thinking
- Critical thinking
- Written communication
- Relationship building
- Training and mentoring
LANGUAGES
English Native proficiency
French Intermediate working proficiency
Timeline
Tourism Advisor
City Of Suffolk Tourism
03.2022 - Current
Merchant
Estate and Vintage Sales (Self-Employed)
12.2019 - Current
Administrative Specialist and Educator
The Float Zone
05.2019 - 12.2019
Administrative Specialist
DogServices
10.2018 - 12.2019
Administrative Assistant
Boulevard Animal Hospital
08.2014 - 01.2017
Cashier
Whole Foods Market
09.2012 - 02.2013
English
Virginia Commonwealth University
Honors College
George Mason University
High School Graduate - undefined
Nansemond-Suffolk Academy
Information Systems
Tidewater Community College
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