Anna Lara
Pomona,CA
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
30
30
years of professional experience
Work History
Front and Back Office Medical Assistant
Optum UHG
Covina, CA
10.2015 - Current
- Greeted patients and verified patient information.
- Recorded patient vital signs, medical history, medications, allergies, immunization dates, test results, and other relevant information into EHR system.
- Assisted in scheduling appointments, verifying insurance coverage, and collecting payments.
- Maintained cleanliness of front office areas including lobby reception desk area and exam rooms.
- Answered phones promptly and responded to inquiries from patients or providers in a professional manner.
- Responded to requests for medical records from other healthcare facilities or attorneys in accordance with HIPAA regulations.
- Ordered clinical supplies for the office on a weekly basis ensuring all items were within budget guidelines.
- Performed various clerical duties such as filing paperwork, faxing documents, photocopying records.
- Provided instructions to patients regarding medication use and lifestyle modifications needed for improved health outcomes.
- Managed daily operations of the back office including stocking shelves with medical supplies and equipment maintenance.
- Assisted in administering injections and vaccinations according to established protocols.
Medical Assistant
GLENDORA PEDIATRICS
Glendora, CA
01.2005 - 01.2014
- Assists with minor surgeries and procedures, ranging from catheters, staple and stitch removal, and circumcisions.
- Effectively administered vaccines, with knowledge of the current schedule.
- Prepares patients for examinations.
- Keeps exam rooms well stocked ensuring adequate levels of supplies, cleaning, and instruments
Assistant Manager/Fitness consultant
CURVES
West Covina, CA
01.2004 - 01.2009
- Performed one on one training of clients
- Customer service, filing, answering phones, and various clerical duties
- Data entry, handling money, balancing, and contract sales
- File cards, payroll timekeepers, and schedules
Primary Intervention Assistant
WEST COVINA UNIFIED SCHOOL DISTRICT
West Covina, CA
01.2001 - 01.2004
- Collaborated with teachers and administrators to develop an Individualized Education Plan for each student.
- Conducted assessments to determine the needs of the student population.
- Attended meetings with teachers, administrators, and other professionals regarding educational plans for students.
Medical Assistant
MAGAN MEDICAL CLINIC
West Covina, CA
01.1997 - 01.1999
- Specialty in Pediatrics and Ob/Gyn
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Medical Assistant
MEDICAL CLINIC OF VIALLA VICENCIO
West Covina, CA
01.1995 - 01.1996
- Specialty in Pediatrics
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Education
Administrative and Clinical Medical Assisting-Certificate -
WATTERSON COLLEGE
West Covina, CA03.1992
Skills
- Speciality procedures
- NST/AFI monitoring
- Allscripts
- Touchworks
- Allscripts PM
- Task management
- Disability forms
- FMLA forms
- Referrals
- Authorizations
- Vital signs
- Injections
- Insurance verification
References
Available upon request
Timeline
Front and Back Office Medical Assistant
Optum UHG
10.2015 - Current
Medical Assistant
GLENDORA PEDIATRICS
01.2005 - 01.2014
Assistant Manager/Fitness consultant
CURVES
01.2004 - 01.2009
Primary Intervention Assistant
WEST COVINA UNIFIED SCHOOL DISTRICT
01.2001 - 01.2004
Medical Assistant
MAGAN MEDICAL CLINIC
01.1997 - 01.1999
Medical Assistant
MEDICAL CLINIC OF VIALLA VICENCIO
01.1995 - 01.1996
Administrative and Clinical Medical Assisting-Certificate -
WATTERSON COLLEGE