Anna Lawson
Tifton,GA
Summary
Highly-motivated, diligent college student focused on biological and psychological sciences. Dedication to prompt project completion and continual adaptation and flexibility; with a strong, proactive approach to team-oriented collaboration. Reliable and friendly individual with a focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Microbiology Lab Assistant
University Of Georgia
Griffin, GA
05.2023 - 12.2023
- Combined reagents with samples following standardized experimental processes.
- Cut, stained and mounted samples for assessment by pathologist.
- Conducted quality control tests on laboratory equipment and materials.
- Performed PCR, ELISA, and other molecular techniques to analyze bacterial samples.
- Used microscope to examine cells stained with dye to identify anomalies.
- Provided technical support to colleagues during their research activities.
- Maintained accurate records of lab experiments and results.
- Sterilized glassware and other lab equipment with autoclave machines.
- Conducted analysis using microscope or test equipment to detect diseases or irregularities.
- Monitored inventory levels to ensure adequate stock was available when needed.
- Prepared culture plates for analysis using sterile technique.
- Maintained and tested sterility of medical equipment.
- Calibrated measuring devices used in the lab to ensure accuracy of results.
- Analyzed data using statistical software programs such as SPSS or SAS.
- Disposed of hazardous waste materials safely following established procedures.
- Ensured safety regulations were followed at all times in the lab environment.
- Set up incubators with appropriate temperatures for culturing bacteria.
- Analyzed results of tests for conformity to specifications.
- Prepared media, reagents, and solutions for the laboratory.
- Prepared standard solutions to combine with samples according to formulas or procedures.
- Assisted in developing protocols for new experiments.
- Validated laboratory test processes for completeness and safety.
- Inoculated bacteriological material with test organisms.
- Followed laboratory guidelines for handling biological specimens.
- Supervised or instructed new technicians on laboratory protocols.
- Leveraged Excel & SPSS skills to input and compile data gathered from various sources.
- Understood and followed oral and written directions independently and without supervision.
- Planned and completed group projects, working smoothly with others.
- Maintained schedule of class assignments to meet deadlines.
- Collected environmental samples from the field.
- Cultured and innoculated both bacteriological and parasitical samples.
- Assisted with graduate research projects to ensure smooth project completion.
Sales Associate
Sherwin Williams Co
Griffin, GA
01.2021 - 12.2022
- Responsible for assisting customers in selecting paint and related products.
- Offered guidance on color selection and provided information on various paint applications.
- Provided product knowledge and recommendations.
- Mixed and tinted paint accurately.
- Ensured customer satisfaction.
- Recommended, selected and located merchandise based on customer desires.
- Increased purchase amounts by cross-selling with similar products.
- Maintained neat and organized store appearance.
- Computed purchases and received and processed cash, check, or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Deposited cash and checks at bank at the end of the day.
- Opened and closed the store.
- Unloaded trucks, unboxed merchandise, and restocked shelves in an appealing and organized manner.
- Developed trusting relationships with customers by making personal connections.
Sales Associate
Joann Fabrics
Tifton, GA
06.2020 - 12.2020
- Completed and processed online orders, including packing and labeling for shipping.
- Assessed customer needs to provide assistance and information on product features.
- Completed purchases and received and processed cash or credit payment.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Increased purchase amounts by cross-selling with similar products.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Conducted inventories on a regular basis to track stock levels.
- Recommended, selected and located merchandise based on customer desires.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Measured and cut fabric for customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Developed trusting relationships with customers by making personal connections.
- Collected payments and provided accurate change.
- Built and maintained relationships with peers and upper management to drive team success.
- Upsold additional items based on customer interests and needs.
- Used technology resources to assist customers in locating and selecting items.
- Answered incoming telephone calls to provide store, products and services information.
Barista Trainer
Starbucks
Tifton, GA
05.2018 - 07.2020
- Prepare and serve beverages according to Starbucks standards.
- Take customer orders and provide excellent customer service.
- Operate coffee brewing equipment and maintain cleanliness in the work area.
- Handle cash transactions and use the POS system.
- Uphold product quality and adhere to food safety guidelines.
- Collaborate with team members to ensure a smooth workflow.
- Train new baristas on Starbucks policies, procedures, and standards.
- Demonstrate proper techniques for beverage preparation and customer interaction.
- Provide ongoing coaching and support to baristas to enhance their skills.
- Conduct training sessions on product knowledge and customer service.
- Monitor and assess trainees' progress, offering constructive feedback.
- Assist in maintaining a positive and inclusive work environment.
- Stay updated on new products and procedures to incorporate into training sessions.
- Ensured compliance with local health regulations related to food preparation, storage, sanitation.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Maintained calm demeanor during high-volume periods and special events.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Checked temperatures of freezers, refrigerators, and heating equipment.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Provided individualized instruction to match personal strengths, background and learning style of each employee.
- Analyzed feedback from customers and staff to identify areas for improvement in training methods or procedures.
- Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Taught team members how to make latest drinks and correctly perform new procedures.
- Described menu items to customers and suggested products based on stated preferences.
- Evaluated employee progress throughout the course of their training program.
- Organized group trainings with multiple trainers to maximize efficiency and effectiveness of instruction.
Education
Bachelor of Science - Microbiology
University of Georgia
Athens, GA12-2023
Bachelor of Science - Psychology
University of Georgia
Athens, GA12-2023
Skills
- Strategic Planning
- Complex Problem-Solving Skills
- Professional Demeanor
- Multi-Tasking Strength
- Reliable and Punctual
- Promotional Support
- Written and Oral Communication Skills
- Conflict Resolution
- Customer Needs Assessment
- Time Management
- Policy and Procedure Adherence
- Positive and Professional
- Reading Comprehension Skills
- Excellent Communication Skills
- Sales Development
- Payment processing and cash register operation
- Relationship Selling
- Teamwork and Collaboration
- Product Recommendations
- Building Rapport
- Relationship Building
- Listening Skills
- Retail Store Operations
- Goal-Oriented
- Cash Handling
Affiliations
- Radio voiceover and talk show.
- Enjoy playing piano.
- Enjoy horseback riding.
- Enjoy gardening, particularly medicinal flowers and herbs.
- Small and large animal rescue and support services.
- Family-oriented.
- Enjoy participating in many volunteer organizations, such as environmental clean up groups and the Peanut Butter and Jesus feed the children campaign.
Timeline
Microbiology Lab Assistant
University Of Georgia
05.2023 - 12.2023
Sales Associate
Sherwin Williams Co
01.2021 - 12.2022
Sales Associate
Joann Fabrics
06.2020 - 12.2020
Barista Trainer
Starbucks
05.2018 - 07.2020
Bachelor of Science - Microbiology
University of Georgia
Bachelor of Science - Psychology
University of Georgia