Anna Lawyer
Stillwater
Summary
Developed strong communication and problem-solving skills in high-paced customer service environment. Adaptable and ready to bring these transferable skills into new field with focus on achieving positive outcomes. Ready to apply skills to learn and excell in a diverse working environment.
Overview
3
3
years of professional experience
Work History
Front of House Associate
Chick-fil-A
06.2025 - Current
- Greeted and assisted guests, ensuring a welcoming environment and positive first impressions.
- Managed reservations and seating arrangements using POS systems, optimizing guest flow during peak hours.
- Collaborated with kitchen staff to communicate orders efficiently, enhancing service speed and accuracy.
- Handled customer inquiries and complaints with professionalism, contributing to improved guest satisfaction.
Barista
The Coffeehouse
08.2024 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machine and other equipment with precision to ensure consistency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
Party Hostess
Altitude Trampoline Park
06.2024 - 08.2024
- Coordinated party logistics to ensure smooth operations and guest satisfaction.
- Managed setup and breakdown of event spaces, maintaining cleanliness and organization.
- Engaged with guests to enhance experience and address any concerns promptly.
Event Hostess
Treaty Oak Distilling
09.2022 - 05.2024
- Welcomed guests and ensured a positive atmosphere during events.
- Assisted with event setup and breakdown, maintaining organization.
- Provided information to attendees about event schedules and activities.
- Coordinated with vendors to facilitate smooth event operations.
Education
Bachelor's Degree - Mechanical Engineering
Oklahoma State University
Stillwater, OK05-2028
Skills
- Phone etiquette
- Professional appearance
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
Timeline
Front of House Associate
Chick-fil-A
06.2025 - Current
Barista
The Coffeehouse
08.2024 - Current
Party Hostess
Altitude Trampoline Park
06.2024 - 08.2024
Event Hostess
Treaty Oak Distilling
09.2022 - 05.2024
Bachelor's Degree - Mechanical Engineering
Oklahoma State University
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