Anna Lear
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Providing evidenced based treatment for those diagnosed with SUD or mental health diagnoses.
Overview
15
15
years of professional experience
1
1
Certification
Work History
SUD Coordinator/Therapist
Potomac Highlands Guild
06.2021 - Current
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
- Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Contract Therapist
Psimed Corrections
09.2020 - Current
- Enhanced patient progress by implementing personalized therapy plans tailored to individual needs.
- Collaborated with multidisciplinary teams to deliver comprehensive care for optimal treatment outcomes.
- Streamlined documentation processes, ensuring accurate and timely completion of all necessary paperwork.
- Established rapport with clients, fostering trust and promoting open communication during therapy sessions.
- Continuously assessed patient progress, adjusting therapeutic approaches as needed to maximize effectiveness.
- Provided support and guidance to family members, equipping them with tools to assist in their loved one''s recovery process.
- Maintained up-to-date knowledge on industry best practices through continued education and professional development opportunities.
- Implemented evidence-based interventions to address specific behavioral, emotional, or developmental concerns in clients.
- Conducted thorough evaluations to accurately identify client needs and develop targeted treatment plans accordingly.
- Promoted overall well-being by addressing mental health concerns in conjunction with physical rehabilitation efforts when applicable.
- Strengthened relationships with community partners by participating in outreach events and collaborating on joint initiatives.
- Mentored new therapists entering the field, sharing insights from years of experience and fostering a supportive learning environment.
- Increased patient retention rates by consistently providing high-quality care and demonstrating genuine concern for client wellbeing.
- Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
- Wrote reports on clients and maintained required paperwork.
- Collected information about individuals or clients using interviews, observational techniques and other assessment methods.
- Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches.
- Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
- Offered perspective on effectiveness of treatments concerning conditions such as depression and anxiety.
- Helped clients obtain outside specialist services by coordinating referrals and advising on options.
Therapeutic Day Treatment Counselor
Crossroads Counseling Center
11.2017 - 12.2019
- Enhanced client engagement by implementing individualized therapeutic interventions and treatment plans.
- Collaborated with interdisciplinary team members to develop comprehensive care plans for clients, resulting in improved mental health outcomes.
- Conducted thorough assessments of clients'' needs and strengths, facilitating targeted support services and interventions.
- Developed strong rapport with clients, fostering a supportive environment for recovery and growth.
Therapeutic Day Treatment Counselor
Crossroads Counseling Canter
11.2017 - 12.2018
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Engaged in weekly meetings with parents in an effort to coordinate between student, parent, teachers and administrators
- Provided one on one and group counseling activities during the school day.
- Participated in truancy, IEP, and 504 plan meetings to advocate for parents and students.
- Engaged in summer program activities for students for 6 weeks during summer vacation.
DUI Coordinator
Potomac Highlands Guild
08.2014 - 11.2017
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Provided enrollment, intake, instructed 6 three hour classes for 6 weeks.
- Provided reassessment and discussed change plans that are developed to assist with decreasing recidivism.
- Provided supportive counseling for SUD and DUI clients.
Therapeutic Day Treatment Specialist
Northwestern Community Services Board
08.2009 - 06.2013
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Engaged in weekly meetings with parents in an effort to coordinate between student, parent, teachers and administrators
- Provided one on one and group counseling activities during the school day.
- Participated in truancy, IEP, and 504 plan meetings to advocate for parents and students.
- Engaged in summer program activities for students for 6 weeks during summer vacation.
Education
MSW - Social Work
Walden University
Online05.2021
Bachelor of Science - Psychology
Frostburg State University
Frostburg, MD05.2007
Associate of Science - Sociology
Allegany College of MD
Cumberland, MD05.2004
Skills
- Administrative Leadership
- Consulting
- Information Collection
- Business Administration
- Staff Supervision
- Recordkeeping
- Document Management
- Team Oversight
- Scheduling and calendar management
- Patient Scheduling
- Customer Service
- Updating Stakeholders
- Relationship Building
- Best Practices Implementation
- MS Office
- Meeting Coordination
Certification
- Social Work License LGSW - expires 10-2025
Timeline
SUD Coordinator/Therapist
Potomac Highlands Guild
06.2021 - Current
Contract Therapist
Psimed Corrections
09.2020 - Current
Therapeutic Day Treatment Counselor
Crossroads Counseling Center
11.2017 - 12.2019
Therapeutic Day Treatment Counselor
Crossroads Counseling Canter
11.2017 - 12.2018
DUI Coordinator
Potomac Highlands Guild
08.2014 - 11.2017
Therapeutic Day Treatment Specialist
Northwestern Community Services Board
08.2009 - 06.2013
MSW - Social Work
Walden University
Bachelor of Science - Psychology
Frostburg State University
Associate of Science - Sociology
Allegany College of MD
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