Summary
Overview
Work History
Education
Skills
Timeline
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ANNA LEWIS

Duluth,MN

Summary

Motivated and compassionate student pursuing a Bachelor’s in Sociology, with minors in Criminal Justice and Psychology, dedicated to advancing social justice. Possesses strong skills in communication, empathy, and critical thinking, with a commitment to ethical, evidence-based social work practice. Seeking admission to the University of St. Thomas’s Master’s of Social Work program aims to further develop professional expertise and make an impact in the field.

Overview

6
6
years of professional experience

Work History

<ul><li>Assisted in inventory management, ensuring stock levels met demand, which enhanced product availability and customer satisfaction.</li><li>Worked closely with team members to execute promotional setups, driving sales and fostering a cohesive workplace environment.</li><li>Provided excellent customer service, resolving inquiries and complaints, leading to improvements in customer loyalty.</li></ul>

HomeGoods
Duluth, MN
06.2025 - Current
  • Assisted in inventory management, ensuring stock levels met demand, which enhanced product availability and customer satisfaction.
  • Worked closely with team members to execute promotional setups, driving sales and fostering a cohesive workplace environment.
  • Provided excellent customer service, resolving inquiries and complaints, leading to improvements in customer loyalty.

<ul><li>Mastered specialty drink preparation techniques while ensuring precise measurements and temperature control for consistent beverage quality.</li><li>Managed inventory tracking and restocking processes while minimizing waste and maintaining optimal stock levels.</li><li>Created welcoming atmosphere for diverse student community while handling multiple orders and maintaining cleanliness standards.</li></ul>

University of St. Thomas Coffee Shops
St. Paul, MN
08.2023 - Current
  • Mastered specialty drink preparation techniques while ensuring precise measurements and temperature control for consistent beverage quality.
  • Managed inventory tracking and restocking processes while minimizing waste and maintaining optimal stock levels.
  • Created welcoming atmosphere for diverse student community while handling multiple orders and maintaining cleanliness standards.

<ul><li>Master complex drink recipes and equipment operation while ensuring consistent product quality and maintaining strict food safety protocols.</li><li>Support team during peak hours, train new baristas, and contribute to store operations through efficient inventory management and workspace organization.</li><li>Cultivate a welcoming cafe environment while adapting service approach to diverse customer preferences and dietary requirements.</li></ul>

Caribou Coffee
Duluth, MN
08.2021 - 08.2024
  • Master complex drink recipes and equipment operation while ensuring consistent product quality and maintaining strict food safety protocols.
  • Support team during peak hours, train new baristas, and contribute to store operations through efficient inventory management and workspace organization.
  • Cultivate a welcoming cafe environment while adapting service approach to diverse customer preferences and dietary requirements.

<ul><li>Coordinated with team members to maintain stock levels, ensuring product availability and fostering a seamless shopping environment.</li><li>Executed daily inventory checks and organized merchandise displays.</li><li>Engaged with customers to understand their needs, fostering a welcoming atmosphere and promoting brand loyalty.</li></ul>

TJ Maxx
Duluth, MN
08.2023 - 01.2024
  • Coordinated with team members to maintain stock levels, ensuring product availability and fostering a seamless shopping environment.
  • Executed daily inventory checks and organized merchandise displays.
  • Engaged with customers to understand their needs, fostering a welcoming atmosphere and promoting brand loyalty.

<ul><li>Assisted diverse customers with product selection and sizing, building strong relationships through personalized service and detailed product knowledge.</li><li>Coordinated merchandise displays and restocking procedures, ensuring accurate inventory counts and optimal product presentation.</li><li>Mentored new team members on product knowledge and customer service protocols, fostering a collaborative learning environment.</li></ul>

Design Shoe Warehouse
Duluth, MN
02.2022 - 08.2022
  • Assisted diverse customers with product selection and sizing, building strong relationships through personalized service and detailed product knowledge.
  • Coordinated merchandise displays and restocking procedures, ensuring accurate inventory counts and optimal product presentation.
  • Mentored new team members on product knowledge and customer service protocols, fostering a collaborative learning environment.

<ul><li>Maintained meticulous attention to food safety protocols and dining room cleanliness standards while handling diverse customer requests and dietary requirements.</li><li>Partnered with kitchen and service teams to streamline order processing, resolve customer concerns, and create positive dining experiences.</li><li>Provided attentive table service while mentoring new staff members, fostering a welcoming atmosphere, and ensuring guest satisfaction.</li></ul>

Aramark – St. Scholastica
Duluth, MN
08.2019 - 01.2021
  • Maintained meticulous attention to food safety protocols and dining room cleanliness standards while handling diverse customer requests and dietary requirements.
  • Partnered with kitchen and service teams to streamline order processing, resolve customer concerns, and create positive dining experiences.
  • Provided attentive table service while mentoring new staff members, fostering a welcoming atmosphere, and ensuring guest satisfaction.

Education

Current Undergraduate Student - Sociology

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St. Paul, MN
12-2025

Skills

  • Data analysis
  • Communication
  • Critical Thinking
  • Interpersonal skills
  • Self-awareness
  • Qualitative research

Timeline

<ul><li>Assisted in inventory management, ensuring stock levels met demand, which enhanced product availability and customer satisfaction.</li><li>Worked closely with team members to execute promotional setups, driving sales and fostering a cohesive workplace environment.</li><li>Provided excellent customer service, resolving inquiries and complaints, leading to improvements in customer loyalty.</li></ul>

HomeGoods
06.2025 - Current

<ul><li>Mastered specialty drink preparation techniques while ensuring precise measurements and temperature control for consistent beverage quality.</li><li>Managed inventory tracking and restocking processes while minimizing waste and maintaining optimal stock levels.</li><li>Created welcoming atmosphere for diverse student community while handling multiple orders and maintaining cleanliness standards.</li></ul>

University of St. Thomas Coffee Shops
08.2023 - Current

<ul><li>Coordinated with team members to maintain stock levels, ensuring product availability and fostering a seamless shopping environment.</li><li>Executed daily inventory checks and organized merchandise displays.</li><li>Engaged with customers to understand their needs, fostering a welcoming atmosphere and promoting brand loyalty.</li></ul>

TJ Maxx
08.2023 - 01.2024

<ul><li>Assisted diverse customers with product selection and sizing, building strong relationships through personalized service and detailed product knowledge.</li><li>Coordinated merchandise displays and restocking procedures, ensuring accurate inventory counts and optimal product presentation.</li><li>Mentored new team members on product knowledge and customer service protocols, fostering a collaborative learning environment.</li></ul>

Design Shoe Warehouse
02.2022 - 08.2022

<ul><li>Master complex drink recipes and equipment operation while ensuring consistent product quality and maintaining strict food safety protocols.</li><li>Support team during peak hours, train new baristas, and contribute to store operations through efficient inventory management and workspace organization.</li><li>Cultivate a welcoming cafe environment while adapting service approach to diverse customer preferences and dietary requirements.</li></ul>

Caribou Coffee
08.2021 - 08.2024

<ul><li>Maintained meticulous attention to food safety protocols and dining room cleanliness standards while handling diverse customer requests and dietary requirements.</li><li>Partnered with kitchen and service teams to streamline order processing, resolve customer concerns, and create positive dining experiences.</li><li>Provided attentive table service while mentoring new staff members, fostering a welcoming atmosphere, and ensuring guest satisfaction.</li></ul>

Aramark – St. Scholastica
08.2019 - 01.2021

Current Undergraduate Student - Sociology

true