Anna Linnville
Charleston,SC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Results-driven office professional with extensive experience in managing front desk operations and administrative support. Proven track record in enhancing office efficiency and delivering high-quality service to clients and staff. Known for reliability, adaptability to changing needs, and fostering collaborative work environment.
Overview
21
21
years of professional experience
Work History
Front Office Clerk
Moultrie Middle School
08.2024 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated communication between guests and departments to enhance service delivery.
- Oversaw scheduling for appointments and meeting rooms, optimizing space utilization.
- Implemented office procedures that improved workflow efficiency and reduced wait times.
- Trained new staff on front office protocols and customer service standards.
- Developed relationships with regular parents and students to foster loyalty.
- Maintained a professional and welcoming atmosphere, resulting in parents and students feeling confident coming into the office.
- Contributed to a positive work environment through teamwork and open communication with colleagues across various departments.
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Maintained confidentiality of students information by adhering to strict data protection policies and procedures.
- Directed phone inquiries, answered parent questions, and scheduled appointments.
Assistant Director
James Island Players
04.2017 - Current
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Help plan and direct 2 musicals a year.
- In charge of collecting participant forms and communications with parents and participants.
- Help make decisions on business topics.
- Responsible for staging and choreograph for scenes.
- Develop and maintain professional relationships with parents and participants.
- Learned scripts to understand characters' relationships and develop role interpretations.
- Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
- Worked collaboratively with other actors to perform scenes and convey stories.
Head Preschool Teacher
HVPC Early Care And Education Program
11.2004 - 07.2024
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Established positive communication with parents in daily conversation and formal conferences.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Addressed behavioral and learning issues with parents and childcare management.
- Created safe and nurturing learning environment for preschoolers.
- Established positive relationships with students and families.
Acting Elder
Harbor View Presbyterian Church
02.2021 - 01.2024
- Worked collaboratively with other committee members to maintain a budget.
- Organize and run committee meetings as chair of the committee.
Education
High School Diploma -
James Island Charter High School
Charleston, SC05.2005
Skills
- Team Operations
- Recordkeeping Accuracy
- Cast and Crew Supervision
- Continuous Improvement Process
- Information Collection
- Google Drive
- Scheduling and Coordination
- Plan Projects
- Team Meetings
- Scheduling appointments
- Powerschool
- Time management
Timeline
Front Office Clerk
Moultrie Middle School
08.2024 - Current
Acting Elder
Harbor View Presbyterian Church
02.2021 - 01.2024
Assistant Director
James Island Players
04.2017 - Current
Head Preschool Teacher
HVPC Early Care And Education Program
11.2004 - 07.2024
High School Diploma -
James Island Charter High School
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