Anna LIU
Brooklyn,NY
Overview
2
2
years of professional experience
Work History
Sales Associate
Moynat
07.2023 - Current
- Built and nurtured relationships with high-end clientele, ensuring their needs were met and exceeded, resulting in increased loyalty and repeat business.
- Maintained deep knowledge of product materials, craftsmanship, and design details.
- Educated clients on brand history, product care, and value proposition.
- Oversaw and maintained inventory, ensuring optimum stock levels and variety.
Client Advisor
Burberry
09.2022 - 07.2023
- Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry's luxury brand standards and image.
- Maintained comprehensive knowledge of Burberry's collections, history, and heritage. Educated clients on the brand's craftsmanship, quality, and unique design elements.
- Utilized Burberry's CRM tools to maintain and update client information, ensuring follow-ups, and personalized outreach during new collection launches and special brand events.
- Offered high-end clientele a tailored shopping experience, understanding their preferences and needs to recommend appropriate products
Real Estate Assistant
United Construction & Development
01.2022 - 05.2022
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
- Liaised between clients and vendors and maintained effective lines of communication.
Real Estate Intern
Uswoo Realty
09.2021 - 12.2021
- Communicated with team members regarding closings, document delivery deadlines and contract amendments to facilitate proactive contract fulfillment.
- Studied purchase and contract agreements to understand logistics and nuances involved in carrying executed agreements through to completion.
- Worked cooperatively with third-party vendors to procure services necessary for real estate contract execution, cultivating positive relationships with vendors delivering quality services.
Education
BBA - Marketing Management
Bernard M. Baruch College
55 Lexington Ave, New York, NY 1001012.2023
Skills
- Communication Skills
- Interpersonal Skills
- Active Listening
- Problem-Solving
- Teamwork
- Salesmanship
Soft Skills:
- Product Knowledge
- CRM Software Proficiency
- Point of Sale (POS) Systems
- Digital Platform Navigation
- Visual Merchandising
Technical Skills:
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Moynat
07.2023 - Current
Client Advisor
Burberry
09.2022 - 07.2023
Real Estate Assistant
United Construction & Development
01.2022 - 05.2022
Real Estate Intern
Uswoo Realty
09.2021 - 12.2021
BBA - Marketing Management
Bernard M. Baruch College
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