Anna Lopez
Huntsville,AL
Summary
Proven leader with a track record of enhancing operational efficiency at Albany Lodge through strategic planning and development. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Shift Lead
Casual Pint
04.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Practice Coordinator
Laramie Dental Arts
01.2023 - 04.2024
- Implemented efficient workflow systems based on Lean principles leading to improved productivity among clinical support staff.
- Oversaw billing processes, ensuring timely submission of claims and prompt payment from insurance providers.
- Negotiated contracts with vendors for cost-effective pricing on medical supplies, keeping expenses within budget limitations.
- Implemented new electronic medical record system, resulting in more accurate documentation of patient care.
General Manager
Albany Lodge
07.2020 - 01.2023
- Managed budget implementations over 4 different departments and more than 35 employees,
- Employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
University of Wyoming
Laramie, WYSkills
- Operations Management
- Time Management
- Training and coaching
- Customer Relations
- P&L Management
- Customer Retention
- Deadline-oriented
- Performance Evaluations
Timeline
Shift Lead
Casual Pint
04.2024 - Current
Practice Coordinator
Laramie Dental Arts
01.2023 - 04.2024
General Manager
Albany Lodge
07.2020 - 01.2023
University of Wyoming
Similar Profiles
Brayden WolfeBrayden Wolfe
The Casual Pint of Chapel Hill at Casual PintThe Casual Pint of Chapel Hill at Casual Pint
Anna MeadAnna Mead
Beertender at The Casual PintBeertender at The Casual Pint
Parveen ArvanitesParveen Arvanites
Assistant to Owner at Cool And Casual StudioCool And Casual StudioAssistant to Owner at Cool And Casual StudioCool And Casual Studio
Amber PetreeAmber Petree
Leasing Professional at 2020 Providence CommunityLeasing Professional at 2020 Providence Community
Alvion HainesAlvion Haines
Inbound Answering Service Operator at Continental Message SolutionsInbound Answering Service Operator at Continental Message Solutions