Anna Lopez
Placentia,CA
Summary
Detail-oriented professional with a robust background in banking operations, transitioning into medical assisting. Proven ability to manage administrative tasks, deliver exceptional customer service, and maintain confidentiality. Committed to applying transferable skills to provide high-quality patient care and support healthcare teams effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Teller
Credit Union of Southern California
08.2023 - 05.2025
- Processed customer transactions and provided exceptional service
- Handled cash and maintained accurate records
- Educated customers on various banking products and services
Teller
Citibank
11.2021 - 08.2023
-Administrative proficiency
-Customer Service Excellence
-Attention to detail
-Confidentiality and ethnical practices
Education
Medical Assistant Certificate -
NOCROP
Anaheim, CA08-2025
High School Diploma -
Valencia High School
Placentia, CA06-2014
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Relationship building and management
- Compliance, banking laws, and regulations
- Listening and comprehension
- Conflict resolution techniques
- Reliable
- Team cooperation
Certification
- Basic Life Support Certification (BLS)
- OSHA Certified
Timeline
Teller
Credit Union of Southern California
08.2023 - 05.2025
Teller
Citibank
11.2021 - 08.2023
Medical Assistant Certificate -
NOCROP
High School Diploma -
Valencia High School
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