Anna Lothridge
Clermont,GA
Summary
Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Northeast Georgia Medical Center
Gainesville, GA
01.2024 - Current
- Managed filing of prescriptions, both electronically and manually.
- Identified needs of customers promptly and efficiently.
- Compounded and prepared medications according to prescription orders.
- Participated in quality improvement projects to enhance pharmacy services and patient care.
- Assisted in the preparation of sterile products for use in patient care areas.
- Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
- Answered patient questions and data requests.
- Supported timely and proper processing of prescriptions in collaboration with healthcare professionals.
- Stocked, labeled and delivered medications to patients and caregivers.
Pharmacy Technician
Cleveland Drug Co
Cleveland, GA
08.2023 - 01.2024
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Entered prescription information into computer databases.
- Provided education materials about medications to patients upon request.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Pharmacy Technician
McElveen's Pharmacy
Gainesville, GA
10.2013 - 03.2023
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Performed regular medication audits to ensure compliance with regulatory standards.
- Entered prescription information into computer databases.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Operated cash registers to accept payments from customers.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
Education
Associate of Applied Science - General Studies
Lanier Technical College
Oakwood, GA12-2022
Skills
- Drug safety
- Operations support
- Supply restocking
- Billing support
- Insurance reconciliation
- Pharmacy ethics
- Workflow optimization
- Resolving customer issues
- HIPAA
Certification
- CPhT
Timeline
Northeast Georgia Medical Center
01.2024 - Current
Pharmacy Technician
Cleveland Drug Co
08.2023 - 01.2024
Pharmacy Technician
McElveen's Pharmacy
10.2013 - 03.2023
Associate of Applied Science - General Studies
Lanier Technical College