Anna Lukianova
West Orange
Summary
Hardworking and passionate job seeker with strong organizational skills, flexibility, eager to help struggling students excel.
Overview
14
14
years of professional experience
Work History
Lead Teacher
Lightbridge Academy
01.2022 - 02.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Design lesson plans and coordinate activities for classes.
Administrative Assistant
Russian American consulting corp.
04.2015 - 08.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Hotel Guide
Pegas Touristik
05.2009 - 12.2014
- Built personal relationships with guests to promote positive experiences.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Built strong relationships with local vendors, securing exclusive access to attractions for tour participants.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
English Teacher
Astafyev School N19
09.2008 - 04.2009
- Prepared and implemented lesson plans covering required course topics.
- Developed innovative lesson plans to engage students in English language learning.
- Improved English proficiency through immersive language activities and real-life conversation practice.
Education
Bachelor's Degree in Education - English
Siberian Federal University
06.2009
Skills
- Strong communication skills
- Organization skills
- Team work
- Interpersonal skills
- Patience
- Flexibility
References
References available upon request
Timeline
Lead Teacher
Lightbridge Academy
01.2022 - 02.2023
Administrative Assistant
Russian American consulting corp.
04.2015 - 08.2017
Hotel Guide
Pegas Touristik
05.2009 - 12.2014
English Teacher
Astafyev School N19
09.2008 - 04.2009
Bachelor's Degree in Education - English
Siberian Federal University