Dedicated customer service member with a proven ability to resolve inquiries, enhance satisfaction ratings, and maintain operational efficiency. Committed to delivering exceptional service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Customer Service Member
Dunkin' Donuts
Lowville
04.2021 - 04.2023
Provided friendly service to customers in a fast-paced environment.
Prepared and served coffee and food items according to company standards.
Maintained cleanliness and organization of the dining area and work stations.
Managed inventory levels by restocking supplies as needed throughout the day.
Resolved customer inquiries and complaints with patience and care.
Developed strategies to improve customer satisfaction ratings.
Participated in team meetings to discuss new initiatives or changes in procedures.