Hi, I’m
Anna Maldonado
Belmont
Summary
Dynamic professional with a proven track record at Amigos Homecare, excelling in client relationship building and accurate data entry. Enhanced billing efficiency, resulting in increased on-time payments. Skilled in payment tracking and organizational growth, adept at resolving discrepancies and ensuring compliance with regulations. Committed to delivering exceptional service and maintaining confidentiality.
Overview
16
years of professional experience
Work History
Resources Administration
Office Biller
06.2020 - 05.2024
Job overview
- Managed client accounts by verifying charges and resolving discrepancies promptly.
- Streamlined invoicing procedures, resulting in improved efficiency and reduced processing time.
- Collaborated with cross-functional teams to enhance billing workflows and improve customer satisfaction.
- Maintained confidentiality of sensitive client information, adhering to strict privacy regulations and company protocols.
- Increased on-time payments by promptly generating and sending out invoices to clients.
- Verified accuracy of billing data and corrected discrepancies.
- Managed invoicing and payment processing operations.
- Processed billing transactions using advanced accounting software to ensure accuracy and timely payments.
- Conducted regular audits of billing data to maintain compliance with internal policies and regulations.
Amigos Homecare LLC
Human Resources Coordinator
07.2017 - 05.2019
Job overview
- Coordinate new-hire orientation
- Ran Cori and License verification process
- Guide employees through eligibility of benefits and compensation
- Educated employees on company policies and procedures
- Record employee information such as personal addresses, absences, current earnings, etc.
- Ensured the completion of administrative and clerical duties such as managing files and records
- Retained knowledge of procedures for personnel recruitment, selection, training, and salary negotiation
- Assisted with the recruitment and selection process, including posting job openings, reviewing resumes, conducting initial screenings, and scheduling interviews
- Maintained accurate and up-to-date employee records in compliance with company policies and legal requirements
- Coordinated new hire onboarding activities, including preparing offer letters, conducting orientation sessions, and ensuring completion of required paperwork
Amigos Homecare
Medical Billing Assistant
06.2015 - 07.2017
Job overview
- Processed patient billing statements for homecare services efficiently and accurately.
- Verified insurance coverage and eligibility for medical services rendered.
- Communicated with patients regarding billing inquiries and payment options.
- Resolved discrepancies between billed amounts and payments received effectively.
- Performed follow-up on unpaid or rejected claims with insurance providers.
- Entered data, including procedure codes and diagnosis codes, into electronic billing system.
- Reviewed Explanation of Benefits statements to ensure proper reimbursement.
- Maintained accurate records of claims processing in compliance with HIPAA regulations.
Infraredx
Product Technician 3
01.2008 - 05.2015
Job overview
- Build and test sub-components for consoles following strict guidelines and regulations
- Support new product prototype builds and refurbish components for field service
- Maintain product device history records for future use
- Complete monthly training and maintain records for required SOP's and product assembly procedures
- Collaborated with engineering team to troubleshoot technical issues and implement solutions.
- Assisted engineers in developing, building, and testing prototypes and products.
Education
Cambridge CollegeCambridge, Massachusetts, MA
from Certified Medical Interpreter
11-2015
Skills
- Organizational growth
- Client relationship building
- Payment tracking
- Bookkeeping
- Invoice processing
- QuickBooks experience
- Data entry
- Payment processing
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Office Biller
Resources Administration
06.2020 - 05.2024
Human Resources Coordinator
Amigos Homecare LLC
07.2017 - 05.2019
Medical Billing Assistant
Amigos Homecare
06.2015 - 07.2017
Product Technician 3
Infraredx
01.2008 - 05.2015
Cambridge College
from Certified Medical Interpreter