Anna Mangelsen
Clinton,IA
Summary
Dynamic professional with a proven track record at St. Anthony's Nursing and Rehab Center, excelling in Salesforce Administration and Teamwork. Spearheaded marketing strategies, enhancing customer acquisition by optimizing business development efforts. Demonstrated expertise in CRM management and admissions, coupled with a knack for fostering partnerships and driving conversion optimization. Renowned for problem-solving and meticulous attention to detail.
Overview
4
4
years of professional experience
Work History
Admissions/Marketing Director
St. Anthony's Nursing and Rehab Center
06.2024 - 10.2024
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Conducted market research to identify new opportunities and target markets.
- Devised content strategy to effectively engage target audiences.
Admissions Director
Generations at Rock Island
02.2024 - 06.2024
- Implemented data-driven decision-making processes to optimize recruitment and yield strategies, contributing to improved referral outcomes.
- Collaborated with other department leaders to develop cohesive enrollment management plans, ensuring consistent messaging and branding throughout the community.
- Conducted thorough reviews of applicant files, making informed decisions on admission offers while maintaining standards and goals.
Financial Coordinator
Allure Healthcare
08.2023 - 02.2024
- Answered questions over phone and in-person regarding billing, scheduling and treatment.
- Contacted insurance carriers to discuss policies and individual patient benefits.
- Reviewed financial documents to determine Medicaid eligibility
- Coordinated with hospital case managers on discharge planning.
Certified Medical Assistant
Quad City Pediatrics
03.2021 - 12.2023
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Prepared lab specimens for diagnostic evaluation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Bachelor's - Healthcare Managment
University of Bellevue
Bellevue, NE06-2023
Skills
- Salesforce Administration
- CRM Management
- Conversion Optimization
- Influencer Marketing
- Partnership Development
- Admissions management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
Timeline
Admissions/Marketing Director
St. Anthony's Nursing and Rehab Center
06.2024 - 10.2024
Admissions Director
Generations at Rock Island
02.2024 - 06.2024
Financial Coordinator
Allure Healthcare
08.2023 - 02.2024
Certified Medical Assistant
Quad City Pediatrics
03.2021 - 12.2023
Bachelor's - Healthcare Managment
University of Bellevue
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