Anna Mantovi
Palm Coast,FL
Summary
Experienced and detail-oriented Real Estate and Office Management Professional with 20+ years of success supporting business operations, client relations, and sales growth across real estate, financial, and service industries. Skilled in administrative coordination, vendor management, CRM systems, and contract administration. Recognized for exceptional customer service, organizational efficiency, and the ability to manage multiple priorities in fast-paced environments. Seeking to contribute expertise in office administration, operations, or sales support roles within a dynamic organization.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Realty One Group Evolve
09.2025 - Current
- Facilitated property showings and open houses, enhancing client engagement and interest.
- Developed targeted marketing strategies to attract prospective buyers in competitive markets.
- Negotiated purchase agreements, ensuring favorable terms for clients while maintaining compliance with regulations.
- Analyzed market trends to provide clients with informed insights on property values and investment opportunities.
Commercial Property Manager / Office Administrator
Kearney Realty Group
12.2023 - Current
- Manage portfolio of commercial real estate by optimizing vendor services, and improving response times
- Streamline communication by efficiently managing daily inbound calls, directing inquiries, and maintaining timely follow-ups to enhance client satisfaction
- Strengthened homeowner relations by serving as a proactive liaison with Board members, resolving community concerns efficiently, and fostering trust
- Resolve concerns for current residents & tenants by conducting walkthrough to identify issues and lead corrective actions/preventive maintenance to elevate tenant satisfaction
- Greets customers as they enter the office, call into the office, or any other communications/visits with the office.
- Answers telephones, emails, and any other form of communication for the company
Licensed Associate Real Estate Broker
RE/MAX Town & Country
11.2019 - 05.2023
- Achieved successful sales of 20+ homes by expertly negotiating favorable terms with buyers and sellers, contributing to significant revenue growth
- Collaborated closely with buyers and sellers to understand individual home buying and selling needs, delivering a tailored approach that improved client satisfaction and retention
- Initiated calls to For Sale By Owner and expired listings, converting leads into clients and expanding the sales pipeline.
- Boosted sales and referrals by effectively following up on past leads and cultivating relationships, leading to a rise in sales opportunities.
Office Manager
Mahopac Septic
01.2010 - 12.2019
- Managed multi-line phone systems by efficiently answering calls, dispatching technicians, overseeing payment postings, enhancing client service and operational flow
- Coordinated scheduling and delegated tasks for the owner while managing errands, enabling smooth operations and effective time management
- Processed weekly time cards and managed accounts payable and receivable using QuickBooks, facilitating accurate financial records and timely bank reconciliations
Call Center Manager
Hudson Heritage FCU
01.2007 - 12.2009
- Provided supervision and coaching to department personnel, fostering a motivated team that consistently met sales and customer service goals
- Oversaw daily operations of the call center, ensuring efficient procedures and workflows that enhanced overall performance and service quality
- Developed and implemented strategies to enhance call center systems and technologies, promoting a professional image of the bank and driving improvements in customer satisfaction
Education
High School Diploma -
Washingtonville High School
Skills
- Administrative Support
- Office Management
- Customer Service
- CRM Systems
- Vendor Coordination
- Scheduling & Calendar Management
- Data Entry
- Contract Administration
- Relationship Building
- Microsoft Office Suite
- QuickBooks
- Yardi
- SAP
- AppFolio
- Follow Up Boss
- Communication
- Team Support
- Software: QuickBooks, Yardi, AppFolio, SAP, CRM platforms (Follow Up Boss), Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Tools: Document Management Systems, Google Workspace, Database Entry, Property Management Platforms
Certification
Florida and New York Real Estate License
Additional Experience
The Bank of New York | Personal Bank Representative
Timeline
Real Estate Agent
Realty One Group Evolve
09.2025 - Current
Commercial Property Manager / Office Administrator
Kearney Realty Group
12.2023 - Current
Licensed Associate Real Estate Broker
RE/MAX Town & Country
11.2019 - 05.2023
Office Manager
Mahopac Septic
01.2010 - 12.2019
Call Center Manager
Hudson Heritage FCU
01.2007 - 12.2009
High School Diploma -
Washingtonville High School