Anna-Maria Springman
Dallas,TX
Summary
Friendly and driven sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Overview
11
11
years of professional experience
Work History
Sales Manager
Bella Bridesmaids
09.2022 - Current
- Averaged a profit of $350,000/yr and maintained an 81.67% conversion rate with clients
- Trained new team members in successful strategies to conduct appointments and meet sales targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Researched and compared retailers and boutiques related to product offerings, pricing, quality, and consumer reviews
Lead Stylist
Bella Bridesmaids
04.2019 - 10.2022
- Continuously hit sales goals and boosted profits, bringing our store ranking to No. 2 in the country in 2021.
- Managed 60+ accounts at one time, sending check ins and order reminders daily.
- Consulted with clients to determine style preferences and provide appropriate recommendations for their wedding days.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Took detailed measurements and analyzed size charts to determine best sizing for each client.
Corporate Trainer
CAM Partners
12.2018 - 04.2019
- Optimized training materials using a variety of multimedia formats, such as video presentations, e-learning modules, and written manuals.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Created training programs and instructional materials to further educate account executives
- Coached new account executives on procedures, policies, and customer service
- Monitored employee progress and gave feedback to management and additional training requirements
Music Director
First Presbyterian Lubbock
01.2017 - 11.2018
- Directed groups at rehearsals and live performances to achieve desired effects such as tonal and harmonic balance dynamics, rhythm and tempo.
- Studied scores to learn music in detail and develop interpretations.
- Planned and scheduled rehearsals and performances and arranged details such as locations, accompanists and instrumentalists.
Sales Associate
Francesca's
06.2015 - 08.2016
- Skillfully prepared merchandise for distribution and placement across sales floor.
- Talked with customers, recommended specific products and specials based on individual needs, requirements, and specifications.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Swoozie's
08.2014 - 07.2015
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Vocal Performance
Texas Tech University
Lubbock, TXSkills
- Customer service focused
- Excellent people skills
- Computer skills
- Student motivation
- Attention to detail
- Problem-solving skills
- Organization and time management
- Excellent communication
- Market research
- Product knowledge
- Profitability optimization
Timeline
Sales Manager
Bella Bridesmaids
09.2022 - Current
Lead Stylist
Bella Bridesmaids
04.2019 - 10.2022
Corporate Trainer
CAM Partners
12.2018 - 04.2019
Music Director
First Presbyterian Lubbock
01.2017 - 11.2018
Sales Associate
Francesca's
06.2015 - 08.2016
Sales Associate
Swoozie's
08.2014 - 07.2015
Bachelor of Arts - Vocal Performance
Texas Tech University