Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Publications
INDEPENDENT RESEARCH
Timeline
Generic

Anna-Maria "A-M" Ross

Navarre

Summary

Industrial/Organizational Psychology practitioner with specialization in all stages of the Instructional Systems Design (ISD) process.

Instructional design professional prepared to deliver impactful learning solutions. Proven track record in developing comprehensive instructional materials that drive learner engagement and success. Known for effective team collaboration and adaptability in dynamic environments. Skilled in needs assessment, curriculum development, and e-learning technologies.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Instructional Systems Designer

Carley Corporation
09.2023 - 04.2025
  • Spearheaded several teams consisting of IDs, SMEs, Graphic Designers, Psychometricians, and Programmers in the development of interactive, student-oriented training materials in accordance with (IAW) DoD-identified level(s) of complexity, quality standards, and development milestones for U.S. Navy Fire Controlmen (FC), Gunner’s Mate (GM), and Mandatory Training-related curriculums with a focus on Interactive Media Instruction (IMI)
  • Analyzed and relayed media requirements based on level(s) of complexity and interactivity
  • Evaluated existing instructional materials and recommended improvements to ensure alignment with current best practices in adult learning theory.
  • Liaised with SMEs to create instructor materials, student materials, and job aids
  • Engineered and/or provided Quality Assurance (QA) for On-Screen Lessons (OSLs) for IMI 2 and IMI 3 level media
  • Devised innovative and engaging student-led and instructor-facilitated training materials for DoD courses
  • Optimized learner experience by conducting thorough accessibility audits on all developed content, ensuring compliance with ADA standards.
  • Conceptualized and created graphic media for courseware inclusion
  • Collaborated with SMEs to develop accurate and effective training materials for various industries.
  • Enhanced learning outcomes by designing and implementing engaging instructional systems.
  • Designed scenario- and knowledge-based activities and task evaluations for individual, small and large groups
  • Implemented feedback mechanisms within course designs to continuously improve upon instructional content and delivery methods.
  • Designed and implemented assessment strategies that accurately measured the impact of training on employee performance improvement.
  • Showcased exceptional research and writing skills
  • Researched, identified, and analyzed critical information needed for courseware development
  • Authored video treatments and scripts for short- and long-form videos
  • Authored and/or conducted QA for storyboards, Instructor Guides (IGs) and Trainee Guides (TGs)
  • Ensured project goals and budgets were met
  • Delivered clear guidance, constructive feedback, and leadership support
  • Prevented contract Scope of Work (SOW) creep
  • Utilized Jira to manage and monitor progress and deadlines
  • Mentored IDs on applications for the creation of blended learning training materials
  • Mentored junior instructional designers through collaborative work on complex projects, fostering a culture of continuous improvement and professional growth.
  • Acted as a multi-faceted SME for myriad contract needs
  • Managed multiple simultaneous projects, ensuring timely completion of high-quality instructional materials within budget constraints.
  • Established strong relationships with stakeholders by communicating project updates regularly, fostering trust and collaboration throughout the instructional design process.
  • Maintained up-to-date knowledge of industry trends and innovations through active participation in professional organizations and conferences related to instructional design fieldwork.

Instructional Systems Designer

High Street Consulting, LLC.
10.2022 - 09.2023
  • Conducteded thorough TNA to determine gaps in employee knowledge and skills, informing the design of targeted training curriculum for newly incumbent, supervisor, and director levels of DHS job position training courses
  • Located and used necessary source documents and materials
  • Collaborated with subject matter experts to develop accurate and effective training materials for various industries.
  • Developed course syllabus
  • Enhanced learning outcomes by designing and implementing engaging instructional systems.
  • Created TLOs, ELOs, and LPs
  • Engineered scenario- and knowledge-based activities and task evaluations for small and large groups
  • Identified and described media requirements based on level(s) of complexity and interactivity
  • Built storyboards and designed interactive multimedia content that catered to diverse learning styles for optimal knowledge retention among learners
  • Developed comprehensive instructor and trainee guides that enabled facilitators to deliver engaging and consistent training experiences across all locations
  • Guided a team consisting of IDs, Psychometricians, and Programmers in the development of interactive, student-oriented training materials IAW government-identified level(s) of complexity, quality standards, and development milestones
  • Developed customized training solutions for clients, resulting in increased learner engagement and improved performance metrics
  • Provided daily supervision to direct team members’ efforts
  • Ensured project goals and budgets were met
  • Delivered clear guidance, constructive feedback, and leadership support
  • Mentored IDs on the application of the ADDIE Model for the creation of blended learning training materials
  • Proactively formulated multiple new ID tools adopted contract-wide that increased ID efficiency and accuracy
  • Devised innovative and engaging instructor-facilitated Interactive Multimedia Instruction IMI training materials for six DHS courses
  • Conceptualized and created graphic media for courseware inclusion for IMI 1 level and IMI 2 level courses
  • Ensured all products met or exceeded ADA/Section 508 compliance standards
  • Showcased exceptional research and writing skills
  • Identified and analyzed critical information needed for courseware development
  • Liaised with Subject Matter Experts (SMEs) to create instructor materials, student materials, and job aids when government-furnished source materials were non-existent
  • Co-authored government contract proposals
  • Acted as a multi-faceted SME for myriad contract needs
  • Quality assurance for DHS products

Instructional Designer

Evolution Management, Inc.
11.2021 - 09.2022
  • Conducted TNA to determine curriculum requirements for newly incumbent, supervisor, and director levels of DHS job position training courses
  • Located and used necessary source documents and materials
  • Implemented successful instructional design projects from concept to completion within budget and time constraints
  • Developed storyboards, course syllabus, TLOs, ELOs, and LPs
  • Collaborated with subject matter experts to create accurate, relevant, and effective learning content.
  • Engineered scenario- and knowledge-based activities and task evaluations for small and large groups
  • Identified and described media requirements based on level(s) of complexity and interactivity
  • Authored IGs and TGs
  • Applied the ADDIE Model to independently design four new and innovative DHS courses IAW government-identified level(s) of complexity, quality standards, and development milestones
  • Designed and developed all instructor and student products needed for the implementation and support of four courses
  • Enhanced e-Learning experience by designing interactive and engaging materials for instructor-led, computer-based, and mobile training platforms
  • Designed multimedia presentations that incorporated audio, video, and graphics for engaging online courses
  • Developed instructor-led training materials that supported face-to-face classroom instruction for blended learning environments
  • Created meticulous instructions for Graphic Artists to generate IMI 1 and IMI 2 graphic media
  • Applied Section 508 compliance standards to all courseware material and supporting products
  • Functioned as Course Psychometrician and developed evaluation tools
  • Created pre- and post-course assessments
  • Validated course assessments through detailed statistical analyses
  • Showcased exceptional research and writing skills
  • Identified and analyzed essential data for needed for courseware development
  • Collaborated with SMEs to identify information gaps, procure operational and tactical data, and create instructor materials, student materials, and job aids when government-furnished source materials were non-existent

Instructional Designer

Maxim Healthcare Group
09.2020 - 11.2021
  • Conducted TNA to identify the need for position-specific training material, and pioneered the creation of seven instructor-led courses aimed at delivering curriculum to all levels of healthcare recruiting positions
  • Determined training needs and independently designed seven new instructor-led courses
  • Conceptualized and subsequently created all instructor and student materials needed for the implementation and support of seven courses, ranging from 10 hours to 40 hours in duration
  • Developed trainee-centered graphic media that directly supported and solidified training course content
  • Motivated trainees to maximize their learning experiences through the masterful facilitation of scenario-based activities
  • Designed activities to be specific to each job position
  • Served as the sole instructor for three courses
  • Functioned as the sole Psychometrician for all seven newly-developed training courses
  • Developed post-course assessments
  • Validated course assessments through detailed statistical analyses

Analyst

University of West Florida Haas Center
09.2018 - 11.2020
  • Instituted legally defensible talent acquisition techniques
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Americans with Disabilities Act (ADA) compliant talent search
  • Structured interview design and implementation
  • Conducted research to determine curriculum requirements for undergraduate and graduate level economics courses
  • Identified and put into action necessary source documents and materials
  • Course syllabus
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports
  • Designed courseware outlines, TLOs, ELOs, and storyboards
  • Created scenario- and knowledge-based activities and task evaluations for individuals, small and large groups
  • Communicated graphic requests based on level(s) of complexity and interactivity
  • Applied the ADDIE Model to collaboratively design innovative undergraduate and graduate level economics courses IAW university-identified level(s) of complexity, quality standards, and development milestones
  • Codesigned and developed all instructor and student materials necessary for the implementation and support for two University of West Florida economics professors
  • Collaborated with SMEs to procure empirical data for courses
  • Designed high-fidelity training materials for instructor-led, computer-based, and mobile training platforms
  • Created meticulous instructions for Graphic Artists to generate IMI 1 and IMI 2 graphic media
  • Applied Section 508 compliance standards to all courseware material and supporting products
  • Functioned as Course Psychometrician and developed evaluation tools
  • Created course assessments
  • Validated course assessments through detailed statistical analyses
  • Showcased exceptional research and writing skills
  • Collected and analyzed data - quantitative and qualitative
  • Designed surveys
  • Designed economic impact studies to boost productivity and financial outcomes for businesses and communities
  • Collaborated with clients in both the public and private sector to produce statistically significant empirical research on a variety of subjects:
  • Workforce training and development
  • Corporate cultural change initiatives
  • Economic impact studies
  • Coauthored study findings
  • Demonstrated extraordinary public speaking skills
  • Moderated focus groups
  • Presented research and study outcomes in the form of public presentations
  • Professional audiences
  • Layperson audiences

Intern

University of West Florida Haas Center
05.2018 - 08.2018
  • Completed a 600-hour capstone project.
  • Performed the job analysis and design of a structured interview for the Haas Center’s director position
  • Culminated in the promotion of a Haas Center employee to Haas Center Director
  • Increased Haas Center research assistant training efficiency by 84%
  • Applied the ADDIE Model to design high-fidelity personnel training procedures
  • Collaborated with SMEs to procure empirical data for course development
  • Designed high-fidelity training materials for instructor-led, computer-based, and mobile training platforms
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations

Research Assistant

University of West Florida Haas Center
12.2015 - 04.2018
  • Collaborated with clients and the Center to create survey instruments and coauthor technical reports
  • Designed Section 508 compliant website content
  • Moderated focus groups
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities
  • Qualitative data collection
  • Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity
  • Qualitative data analysis
  • Conducted surveys on behalf of the University of West Florida, government agencies, and the private sector via in-person surveys and computer-assisted telephone (CATI) interviews
  • Provided detailed data entry with CATI, Qualtrics, and SurveyMonkey
  • Enhanced participant recruitment strategies, leading to more diverse and representative study samples

Seifert Research Scholar

Summer Undergraduate Research Program (SURP), University of West Florida
05.2015 - 08.2015
  • One of only two psychology undergraduates that were accepted into the SURP program.
  • Worked with Dr. Valerie Morganson to conduct a two-fold mixed-methods research project
  • Conducted literature review and assisted Dr. Morganson in designing an experiment for gender backlash as it applies to family leave requests
  • Led a second research study to perform comprehensive literature search and review, and developed protocol to research the gaps in existing knowledge of the interplay between gaming behavior and workplace deviance to inform a topic for future methodology
  • Presented findings at prestigious conferences, sharing valuable insights with international audiences and building professional relationships among peers
  • Synthesized complex information into clear, concise summaries suitable for both expert readership and lay audiences alike
  • Developed lasting professional networks within the academic community, fostering future collaborations and knowledge exchange among researchers

Education

Master’s - Industrial/Organizational Psychology

University of West Florida
Pensacola, FL
01.2018

Bachelor’s - Psychology

University of West Florida
Pensacola, FL
01.2015

Skills

  • Project Management: Leadership Communication Negotiation Team management Time management Risk management Motivation Technical writing Project management methodologies Customer service Budget Management
  • Instructional Systems Design: Analysis, Design, Development, Implementation, Evaluation (ADDIE) Adult Learning Theory (ALT) Educational content creation Learning experience development Storyboard High-fidelity digital media training Instructor-led training Self-directed training Training Needs Assessment (TNA) Section 508-compliant training development Merge, Manage, and Modernize E-Learning Development (MELD) Pre-course assessment Post-course assessment
  • Analysis: Job Analysis TNA Research methods Data collection Data labeling Data validation Statistical analysis Quantitative data analysis Qualitative data analysis
  • Personnel Selection: Job analysis Structured interview development EEO–informed personnel selection procedures
  • Technical Skills: Jira HTML Python Statistical Package for the Social Sciences (SPSS) Microsoft Office Adobe Tableau
  • Training evaluation
  • Collaborative learning
  • Adaptive learning
  • Interactive learning
  • Storyboarding
  • Performance improvement
  • SCORM compliance
  • Instructional technology
  • Learning management systems
  • Blended learning
  • Audio editing
  • Multimedia integration
  • Simulation design
  • Adult learning theory
  • Usability testing
  • Virtual classroom
  • E-learning modules
  • Social media integration
  • Web-based training
  • Instructional strategies
  • Video editing
  • Course material creation
  • Curriculum design
  • Industry best practices
  • Industry trends
  • Course evaluation
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Critical thinking
  • Clear communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Documentation and recordkeeping
  • Team building
  • Data entry
  • Leadership development
  • Task prioritization
  • Coaching and development
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Goal setting
  • Professionalism
  • Employee relations
  • Interpersonal communication
  • Public speaking
  • Strategic planning
  • Professional development
  • Data organization
  • Time management abilities
  • Continuous improvement
  • Adaptability
  • Written communication
  • Work coordination
  • Training facilitation
  • Communication strategies

Certification

  • Lean Six Sigma Green Belt Certification (2020) – GoLeanSixSigma.com
  • Society for Human Resource Management – Certified Professional Certification (SHRM – CP, 2020), Pensacola, FL
  • Fundamentals of Moderating (2018), RIVA Market Research & Training Institute, Rockville, MD
  • Certificate of Human Resources (2016), University of West Florida, Pensacola, FL

Accomplishments

  • Accomplishment 1: Over seven years of leadership experience implementing ALT and the ADDIE Model to produce legally defensible training curriculums and materials for the Department of Defense (DoD), Department of Homeland Security (DHS), Maxim Healthcare Group, and University of West Florida (UWF) Haas Center.
  • Accomplishment 2: Led a team of Instructional Designers (IDs), Subject Matter Experts (SMEs), Graphic Designers, Psychometricians, and Programmers to create the first complete course approved by the U.S. Navy for fiscal year (FY) 2022 curriculum.
  • Accomplishment 3: Graduated from a highly competitive and top-ranked accelerated Industrial/Organizational Psychology master's degree program.

Publications

  • Rotch, M., Colombaro, A., Van Dam, J., Bonner, A. & Morganson, V. J. (2016, April) Token Advantage: Can gender minority status increase perceived work ethic? Poster presented at the Student Scholar Symposium, University of West Florida, Pensacola, FL
  • Colombaro, A., O’Neil, S.K. & Morganson, V.J. (2015, August). The relationship between gaming and cyberslacking. Poster presented at the Student Scholar’s Symposium & Faculty Research Showcase, University of West Florida, Pensacola, FL.
  • O’Neil, S. K., Colombaro, A., Bennett, T. S. & Morganson, V. J. (2015, April). Money as a moderator? Examining the relationship between working hours and work-school-life outcomes. Poster presentation at the Student Scholar Symposium, University of West Florida, Pensacola, FL.

INDEPENDENT RESEARCH

  • University of West Florida Independent Researcher, (01/2016)-(10/2016) Teamed with Dr. Steven Kass and Dr. Stephen Vodanovich to develop a new measure of boredom proneness.
  • This research will be utilized for future integration of a new study into the gaming and workplace deviancy study that I began during my SURP training, for a potential scholarly publication
  • Workforce Issues Lab, University of West Florida Lab Member, (01/2015)-(10/2016) Under the supervision of Dr. Valerie Morganson, collaborated with undergraduate psychology students and graduate industrial/organizational psychology students to examine prevailing workforce issues and research.
  • Produced new research in workforce issues for conference submissions, poster presentations, and publication submissions
  • Obtained survey design and analysis experience
  • SurveyMonkey
  • Statistical Package for the Social Sciences (SPSS)

Timeline

Lead Instructional Systems Designer

Carley Corporation
09.2023 - 04.2025

Instructional Systems Designer

High Street Consulting, LLC.
10.2022 - 09.2023

Instructional Designer

Evolution Management, Inc.
11.2021 - 09.2022

Instructional Designer

Maxim Healthcare Group
09.2020 - 11.2021

Analyst

University of West Florida Haas Center
09.2018 - 11.2020

Intern

University of West Florida Haas Center
05.2018 - 08.2018

Research Assistant

University of West Florida Haas Center
12.2015 - 04.2018

Seifert Research Scholar

Summer Undergraduate Research Program (SURP), University of West Florida
05.2015 - 08.2015

Bachelor’s - Psychology

University of West Florida

Master’s - Industrial/Organizational Psychology

University of West Florida

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